Account Manager

Trane Italia • Sarasota, FL

1d • Onsite

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. As an Account Manager, you serve as the face of Trane with our customers. You will develop and maintain customer relationships to ensure maximum revenues through account penetration. This includes finding, generating and developing new channel partners and retaining current customers in order to sell the company’s products to end-users.

Requirements

• Ability to work in harmony with all members of the organization and display that ability on an ongoing, daily basis.
• At least an AA degree or equivalent from a two-year college or technical school.
• Prior technical sales experience.
• Proven experience in building customer relationships.
• A strong knowledge and comfort level with computers is necessary.
• Programs used include Microsoft Office; Word, Excel, and Outlook.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Valid Driver’s License
• Proof of personal auto insurance
• The employee frequently is required to sit and reach with hands and arms.
• The employee is occasionally required to stand; walk; use hands to operate computer keyboard and telephone; climb or balance; and stoop, kneel, or crouch.
• The employee may need to lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Nice To Haves

• HVAC sales or related HVAC experience is beneficial.
• A mechanical aptitude and background will be helpful in this role.

Responsibilities

• Liaison between customers and the office.
• Develops new customer accounts by calling on potential customers in their territory with product literature.
• Pre-call or visit planning, visits and supports customer accounts.
• Ascertains current market opportunities.
• Researches and provides market sales data.
• Increases sales to existing accounts.
• Follows up on quotes to help build business pipeline.
• Establishes systematic customer contact to provide on-going information.
• Identifies customer problems and/or needs, and creates a dynamic action plan designed to meet them.
• Develops multiple relationships with key players in customer operations.
• Develops and executes an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable, and successful partnership.
• Attends sales meetings and reports sales activity, new account development, and upcoming itinerary.
• Notifies customers of specials; new projects, services, promotions, etc.
• Possesses knowledge of the product lines to create awareness and demand for products with existing and potential customers.
• Maintains records of sales, customer information, and requests by updating data.
• Performs analysis on customer purchases, needs and uses.
• Performs analysis of product mix
• Reviews and provides feedback on customer support programs.
• Creates and maintains territorial listing noting classification of customer and frequency of calls.
• Maintains customer data files.
• Maintains contact information on each assigned account as well as new business focused accounts; weekly call reports, account plan reporting to be completed in a CRM tool.
• Completes training as required, including safety training, certification and testing.
• Reinforces culture of safety by utilizing all appropriate resources to safely perform all functions of the job.

Benefits

• Health insurance
• Holistic wellness programs that include generous incentives
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• 15 vacation days
• 9 paid holidays
• 3 floating holidays
• Sick leave
• Additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs
• Tuition assistance
• Student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree