Account Manager

Kaseya Careers•Miami, FL

13d

About The Position

Kaseya is looking for an enthusiastic and results-driven Account Manager to take ownership of a portfolio of SMB accounts focusing on supporting customers that have strong growth potential. In this role, you’ll be responsible for re-engaging, expanding and maximizing value within existing accounts, identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management.

Requirements

2+ years of experience within an account management or relationship focused sales role

Nice To Haves

Experience in B2B sales managing SMB or Mid-market clients (SaaS or technology preferred)
Proven ability to meet or exceed sales targets
Strong commercial mindset with a passion for account growth and expansion
Highly motivated, coachable and resilient in a fast-paced environment
Excellent communication, organizational, and interpersonal skills
Experience using CRM tools (Salesforce preferred)
Strong analytical and forecasting abilities

Responsibilities

Take full ownership of a portfolio of SMB accounts, proactively identifying upsell and cross-sell opportunities across Kaseya’s product suite to unlock new revenue.
Reignite and build strong relationships with existing customers—especially those with low engagement, connecting with key decision-makers and aligning solutions to their evolving needs.
Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews to uncover opportunities and drive expansion.
Monitor product usage and adoption metrics, addressing gaps and driving increased engagement to support long-term growth and retention.
Own and consistently exceed revenue targets by driving expansion within your account base, contributing to both immediate wins and long-term account growth.
Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential.
Leverage Salesforce to manage your pipeline, track account activity, and maintain accurate forecasting and reporting.

Benefits

AI-powered IT management and cybersecurity software
Comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments
Sustained double-digit growth
Global footprint
Supports customers in more than 20 countries
Manages over 15 million endpoints worldwide
Culture centered around innovation, accountability, and results
High-growth, high-performance organization
Values individuals who are driven, adaptable, and committed to delivering exceptional outcomes
Success comes from embracing challenges, moving with urgency, and continuously raising the bar
Work with cutting-edge technology
Collaborate with a high-energy team
Accelerate your career in a role where your impact is immediately visible
Equal employment opportunity