Account Manager

Simulations Plus• US,

13d•Remote

About The Position

Simulations Plus stands as a premier provider in the biopharma sector, offering advanced software and consulting services that enhance drug discovery, development, research, clinical trial operations, regulatory submissions, and commercialization. Our comprehensive biosimulation solutions integrate artificial intelligence/machine learning, physiologically based pharmacokinetics, physiologically based biopharmaceutics, quantitative systems pharmacology/toxicology, and population PK/PD modeling approaches. We also deliver simulation-enabled performance and intelligence solutions alongside medical communications support for clinical and commercial drug development. Our cutting-edge technology is licensed and utilized by leading pharmaceutical, biotechnology, and regulatory agencies worldwide. Leadership truly cares about maintaining a positive culture and employee well-being. We offer fully remote work, flexible schedules, and generous vacation policy along with affordable health coverage, stock options, annual bonus, and more! The Account Manager – Client Services (MedComm, Life Sciences) will support clients in the biotech, pharmaceutical, and life sciences industries. The role is responsible for supporting client relationships and ensuring the successful execution of deliverables while contributing to establish long-term partnerships through operational excellence and exceptional communication.

Requirements

Excellent verbal and written English skills
2+ years of pharmaceutical/biotechnology industry experience in similar role preferred
Experience in medical communications, healthcare marketing, or the life sciences industry strongly preferred
General knowledge of medical sciences, healthcare delivery, and the pharmaceutical/biotechnology industry
Experience with Veeva Vault - PromoMats system is a plus
Ability to adhere to multiple competing timelines and project deadlines
Excellent verbal and written English skills
Strong project management skills
Excellent organizational and time management skills
Strong attention to detail
Excellent interpersonal skills
Ability to interact successfully with a multifunctional team
Self-directed, works well under pressure with minimal supervision
Produce high-quality work while managing shifting priorities
Deliver work in a timely manner and within budget
Maintain an objective and professional attitude
Ability to work in a fast-paced, collaborative environment
Good computer skills
Occasional travel required

Nice To Haves

Experience with Veeva Vault - PromoMats system is a plus

Responsibilities

Support the team in a variety of projects including advisory boards, speaker trainings, industry-sponsored events, and content-based projects
Coordinate and execute project delivery while identifying strategic solutions aligned with client and business goals
Guide day-to-day project management and collaborate with functional departments to contribute to the timely delivery of programming, services, and solutions
Attend and manage client-related meetings and communications, includes, but not limited to coordination and scheduling status/ad hoc calls, create agendas, capture notes and post-meeting follow-up action items
Assist in the submission of required assets for material review and approval into required client system platforms (e.g. Medical-Legal-Regulatory Review, Advisory Boards System, etc.)
Collaborate with client stakeholders, such as marketing, legal, regulatory and medical team, and other stakeholders including physician advisors/consultants, etc.
Conduct background research related to projects, including utilizing the medical/scientific literature, treatment guidelines, and market research results
Understand disease states, market dynamics, the professional medical education competitive landscape, and current medical and/or regulatory issues related to various products
Participate in discussions regarding the creation of departmental SOPs addressing processes and procedures necessary to achieve organizational objectives
Supports capturing and managing conference deliverables such as posters and sessions, ensuring accuracy, context, and alignment with client requests
Other duties as assigned