Account Manager

LGC Group

18d•Remote

About The Position

We are looking for an Account Manager at LGC, in this role you will be part of a skilled team dedicated to flawless customer service and revenue growth in our Standards business. This position involves Reference Materials and Analytical Standards product lines and is based at our location in UK or Scotland. You will own all assigned commercial accounts and strategic site-level locations. We are looking for someone who can represent the entire LGC Standards portfolio across various end-markets, including Pharma, Biotech, and Environmental sectors!

Requirements

A B.S. in chemistry, physics, biochemistry, biology, or an equivalent field is preferred.
At least 5 years of experience selling technical products used in research laboratories is required.
The ability to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals.
Proficiency in English.
Willingness to travel within EMEA as required.

Nice To Haves

Prior success in key account management with central procurement is a plus.
Experience with customer relationship management platforms, such as Sales Force and Desk.
Expertise in Microsoft Office products is a plus.
Outstanding commercial awareness and planning abilities.
A demonstrated history of achieving and surpassing sales goals.
Proficiency in other languages is a significant advantage.

Responsibilities

Building and maintaining robust relationships with key internal and external collaborators.
Identifying and closing new opportunities, whether self-generated or acquired from marketing-qualified leads.
Collaborating with additional LGC team members, such as end-market sales managers and quoting specialists, to provide outstanding customer service and achieve the highest level of customer experience.
Partnering with strategic account managers to plan and conduct customer reviews for relevant sites at specific strategic accounts.
Applying LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline, and sales forecasts accurately and promptly.
Developing an in-depth understanding of key LGC products and their applications.
Achieving and surpassing assigned sales goals for LGC Standards.
Engaging actively with customers through various channels (e.g., email, phone calls, in-person visits) to qualify leads, convert prospects, follow-up on quotations, and drive new sales.
Maintain CRMs with up-to-date customer information.
Growing awareness of the LGC Standards brand by coordinating and attending exhibitions, seminars, and other events, and representing the company during working hours.