Account Manager

Jabil•Boston, MA

16h

About The Position

At Jabil, the Account Manager is responsible for developing and maintaining customer accounts to maximize revenue in line with the Company's short- and long-term strategic objectives. The role involves understanding customer requirements, identifying business opportunities, procuring products in accordance with customer needs and Company guidelines, and coordinating internally to improve service, business growth, and customer satisfaction. The Account Manager also represents Jabil professionally with customers and prospective customers, monitors market and competitor activity, and maintains account administration and planning.

Responsibilities

Maintain and develop a profitable customer portfolio through appropriate propositions and ethical sales methods.
Gain a clear understanding of customers' business requirements.
Respond to and follow up on sales enquiries using appropriate methods.
Procure products in accordance with customer requirements and Company guidelines.
Liaise internally to optimize quality of service, business growth, and customer satisfaction.
Liaise internally to resolve issues with customers and suppliers, including financial issues when required.
Attend and present at customer meetings, representing the Company professionally.
Identify and report market and customer trends.
Identify and qualify new business opportunities.
Present and promote the Company to prospective customers, representing the Company professionally.
Observe competitor activity and gather intelligence.
Liaise with global business units to maximize overall Company sales opportunities.
Complete sales administration to a high standard and in a timely manner.
Maintain and update the customer database.
Conduct and report account planning strategies when required.
Attend industry functions when required.