Account Manager

Southeastern Freight Lines•Houston, TX

About The Position

The Account Manager presents the Company to prospective and current clients, secures market share, and creates profitable margins. The role involves managing customer relationships and sales activity within a territory, identifying and pursuing leads, developing pricing, and coordinating with Operations and drivers to support customer and company objectives. The Account Manager uses sales tools and business intelligence to guide decisions, evaluate results, and adjust plans.

Requirements

At least 1 year of experience in sales or management.
Bachelor’s degree or equivalent experience.
Valid Driver’s License.
Advanced selling techniques and strong communication skills.

Nice To Haves

3 years of experience in sales or management.

Responsibilities

Execute a 60-day plan of customer calls within a territory.
Review origin/destination manifests and quote opportunity reports to identify new leads, with a goal of six prospecting calls per week by phone or face-to-face.
Review customer profiles before planned calls and develop strategies to increase market share profitably.
Use marketing visuals when appropriate.
Plan for three lunch meetings per week and arrange appointments for the following week’s calls by phone or email.
Schedule at least 40 weekly contacts and 30 face-to-face calls.
Record daily calls in the Sales Mobile App and maintain accurate sales call notes and sales expenses.
Complete pricing requests generated through daily work and negotiate pricing and conditions.
Follow up with customers and evaluate how sales activities could have been better executed.
Work with Operations on Continuous Measurable Improvement (CMI) across customer and operational processes.
Work with drivers to support involvement in sales and marketing programs.
Review results and determine whether the future 60-day plan needs adjustments.
Use Tableau business intelligence sales dashboards to make data-driven decisions.
Identify non-asset-based transportation solutions for customers that are a fit for eShipping Exchange.
Develop business partnerships with customers aligned with the Company’s culture.