Account Manager

Otis Elevator Co. • Pittsburgh, PA

35d • Onsite

About The Position

Otis is recruiting an Account Manager to achieve sales growth by developing a customer prospect pipeline, with a focus on winning new maintenance contracts and additional responsibility for selling incremental repair projects. The role manages a portfolio of elevator units, builds relationships with existing customers, and serves as the primary contact for resolving customer needs and inquiries. It also involves developing new customers, creating a sales strategy, tracking opportunities and forecasts using Otis sales tools, negotiating and closing deals, and collaborating with sales representatives and field colleagues.

Requirements

• A business or technical degree, or completed training as a technician or technical business administrator.
• Three years of prior work experience.
• Initial experience selling technical service agreements that require consultation.
• Strong customer and service orientation, including excellent interpersonal skills.
• A high level of commitment and reliability.
• Target-focused, with the ability to work at pace in a demanding, complex corporate organization.

Responsibilities

• Manage a portfolio of elevator units and maintain good working relationships with existing customers.
• Serve as the primary contact for timely resolution of customer needs and inquiries.
• Develop new customers through cold calling, networking, bids, and tenders.
• Develop a sales strategy to achieve sales targets.
• Use Otis sales tools to track opportunities and the sales pipeline, and forecast sales results.
• Conduct sales negotiations and close deals.
• Collaborate with team members, including other sales representatives and field colleagues.
• Win new maintenance contracts and sell incremental repair projects.

Benefits

• 401(k) plan with a generous company match and a separate automatic retirement contribution.
• Medical, prescription drug, dental, and vision coverage for colleagues and eligible dependents, beginning on the first day of employment.
• Three weeks of paid vacation and paid company holidays.
• Paid sick leave.
• Employee assistance and wellness incentive programs.
• Life insurance and disability coverage.
• Voluntary legal, pet, home, and auto insurance.
• Birth/adoption and parental leave benefits.
• Adoption assistance.
• Tuition reimbursement.
• Peer recognition and service anniversary awards.
• Spot performance bonus opportunities.
• Long-term employment contract.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level