Account Manager

GDI Integrated Facility Services • Houston, TX

8d

About The Position

GDI is seeking an experienced Account Manager to oversee janitorial operations. The role requires exceptional communication skills, a strong work ethic, and the ability to solve problems and make timely, effective decisions that support a positive customer experience. The Account Manager must be willing to work hands-on in all areas of the contract and adapt to changing customer needs.

Requirements

• At least 2 years of proven leadership and management success.
• Proficiency in Microsoft Office and Excel.
• Previous experience with electronic timekeeping.
• Ability to perform at the highest level with minimum supervision.
• Ability to communicate with all levels.
• Exceptional decision-making, problem-solving, and people skills.

Nice To Haves

• Previous experience as a manager in janitorial or housekeeping services is highly desired but not required.

Responsibilities

• Ensure implementation of and compliance with the safety program.
• Complete all online management and leadership training and development.
• Recruit, hire, train, and deploy a capable workforce.
• Ensure labor, supply, and equipment budget targets are met.
• Conduct periodic quality audits at the facility and immediately address deficiencies.
• Conduct periodic performance reviews with client leadership to ensure requirements and cleaning expectations are consistently achieved.
• Adjust to changing customer needs.
• Work hands-on in all areas of the contract.

Benefits

• Weekly pay.
• Vacation.
• Company laptop and cell phone.
• 401(k).
• Medical, dental, and vision insurance.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed