Account Manager (Meritain Health)
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Account Manager will partner with an Account Executives servicing clients developing strong external and internal relationship to achieve customer satisfaction, membership and revenue for existing customers. Responsibilities include: Develops working relationship with client contacts to ensure renewal of case and retention. Executes tactical components of account team's business plan for customer. Collaborates with account team members and functional support areas on services or complex product issues. Collaborates with team members on client installation Must be able to attend open enrollment meetings
Requirements
- 2-5 years of Health Insurance industry experience.
- Candidate must reside locally to Pittsburgh and/or Erie.
- Proficiency with desktop software applications such as e-mail, Word, PowerPoint, TEAMs, Salesforce, AI.
- Strong critical thinking, time management and organizational skills.
- Travel required up to 25% (Possible overnight travel).
Nice To Haves
- Self-funded insurance experience.
- Stop loss knowledge.
- Active Life and Health License in state of residence.
Responsibilities
- Develops working relationship with client contacts to ensure renewal of case and retention.
- Executes tactical components of account team's business plan for customer.
- Collaborates with account team members and functional support areas on services or complex product issues.
- Collaborates with team members on client installation
- Must be able to attend open enrollment meetings
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
