Account Manager

Kaseya Careers • Miami, FL

14h

About The Position

Kaseya is seeking an enthusiastic, results-driven Account Manager to own a portfolio of SMB accounts with strong growth potential. The role focuses on re-engaging existing customers, expanding and maximizing account value, identifying new opportunities, strengthening customer relationships, and driving consistent revenue growth through proactive account management. The Account Manager develops tailored account plans, monitors product adoption, owns revenue targets, collaborates with internal teams, and uses Salesforce to manage pipeline, activity, forecasting, and reporting.

Requirements

• At least 2 years of experience in an account management or relationship-focused sales role.

Nice To Haves

• Experience in B2B sales managing SMB or mid-market clients; SaaS or technology experience preferred.
• Proven ability to meet or exceed sales targets.
• Strong commercial mindset and passion for account growth and expansion.
• Highly motivated, coachable, and resilient in a fast-paced environment.
• Excellent communication, organizational, and interpersonal skills.
• Experience using CRM tools; Salesforce preferred.
• Strong analytical and forecasting abilities.

Responsibilities

• Own a portfolio of SMB accounts and identify upsell and cross-sell opportunities across Kaseya’s product suite.
• Re-engage existing customers, build relationships with key decision-makers, and align solutions with customers’ evolving needs.
• Develop and execute tailored account plans through regular outreach, check-ins, and business reviews.
• Monitor product usage and adoption metrics, address adoption gaps, and increase engagement to support long-term growth and retention.
• Own and exceed revenue targets by driving expansion within the account portfolio.
• Partner with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential.
• Use Salesforce to manage pipeline, track account activity, and maintain accurate forecasting and reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed