Account Manager

Fastsigns • Cincinnati, OH

16d • Onsite

About The Position

Account Manager – Track to Outside Sales

At FASTSIGNS, we transform how businesses communicate through custom signage and visual graphic solutions. We are looking for a detail-oriented Account Manager to manage client relationships, execute custom projects flawlessly, and build the foundation to transition into an Outside Sales role over time. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Requirements

• At least 1–3 years in customer-facing sales, account management, or consultative customer service.
• High precision with numbers, specs, and deadlines—nothing slips through the cracks on your watch.
• You take full ownership of projects and keep clients informed every step of the way.
• You bring enthusiasm and optimism to a fast-paced, creative environment.
• Eager to master the visual graphics industry and step up into an Outside Sales role as you grow.

Nice To Haves

• Business-to-business experience preferred.

Responsibilities

• Manage Client Relationships: Serve as the main point of contact for business owners, executives, and facilities managers—turning visual concepts into tangible products.
• Flawless Execution & Specs: Oversee custom orders from inquiry to delivery, ensuring precise quotes, artwork specifications, and project timelines.
• Proactive Follow-Up: Drive repeat business by promptly following up on quotes, project milestones, and client inquiries.
• Account Growth: Identify upselling opportunities and consult with customers to provide custom graphics solutions tailored to their goals.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance
• Comprehensive Training: Industry-leading onboarding to set you up for long-term success.
• Great Culture: A supportive, locally-owned team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed