Account Manager

KeHE Distributors, LLCLufkin, TX
Hybrid

About The Position

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

Requirements

  • Minimum of five (5) years' experience in the relevant industry, CPG, Retail or Supply Chain Industry.
  • Three years in an account management role within industry to include customer facing responsibilities.
  • Able to develop and deliver multi-mode verbal and written communications that convey a clear understanding of the unique needs of different audiences.
  • Able to focus on highest priorities, lay out a thorough schedule for achieving objectives, develop implementation plans and contingency plans.
  • Exhibits initiative, able to decisively act in unpredictable situations, and able to spot and seize opportunities.
  • Models’ high standards of honesty and integrity with self and co-workers.
  • Knows the most effective and efficient processes to get things done with a focus on continuous improvement.
  • Holds self and others accountable to meet commitments.
  • Contributes to a climate where people are motivated to do their best and help the organization achieve its objectives.
  • Steps up to address difficult issues and has the courage to be a voice.
  • Able to interpret and apply understanding of key financial indicators and data to make solid business decisions.
  • Able to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Ability to build partnerships and work collaboratively with others to meet shared objectives.
  • Proven track record of meeting / exceeding expectations.
  • Working knowledge of and literacy in computer software, including but not limited to Microsoft Excel (advanced), Microsoft Word, PowerPoint
  • Data Analytics Knowledge and Interpretation Skills
  • Problem Solving and Negotiation Skills
  • Written and Verbal Communication Skills
  • Business Planning, Strategic Thinking and Analysis

Nice To Haves

  • Degree in business is preferred
  • Knowledge of Natural, Specialty, Organic, Fresh categories
  • Knowledge of SPINS, Circana, Neilson, PowerBI

Responsibilities

  • Design and execute sales and marketing programs for Natural, Specialty, Organic and Fresh categories for the Retail Company’s account.
  • Build and leverage relationships with the Retail Category Managers, Suppliers and the KeHE Cross Functional teams to deliver expected budget goals.
  • Increase profitable sales and deepen relationships within the account.
  • Lead the implementation of strategic merchandising and marketing, category plans and programs with the Category Managers at said account.
  • Drive sales growth through analytical and fact-based selling, driving incremental assortment, developing, and executing promotional plans, and ensuring executional excellence at store level.
  • Focus on sales plan development, assessment, analysis, and execution specific to the account through new business opportunities.
  • Develop productive working relationships with the Supplier/Broker community to strengthen partnership with customer and drive item and promotional activity.
  • Ensure KeHE competitive advantage with knowledge of competitor activities in the market; delivering recommendations on a path forward to mitigate any risks with the customer.
  • Work with a sense of urgency towards projects, requests, and deadlines.
  • Collaborate with other KeHE Cross-functional Teams to discover and lead new opportunities, driving company initiatives and demonstrating category leadership through data and insights.
  • Foster relationship with Supply Chain Teams ensuring efficiency, compliance and expected service.
  • Ensure on time submission of all pertinent paperwork, forms, and item forecasts for existing item maintenance and new items.
  • Effectively communicate with all departments and organizational levels regarding sales and operations.
  • Assure that established company policies and procedures are followed in the assigned sales area.

Benefits

  • Health/Rx
  • Dental
  • Vision
  • Flexible and health spending accounts (FSA/HSA)
  • Supplemental life insurance
  • 401(k)
  • Paid time off
  • Paid sick time
  • Short term & long term disability coverage (STD/LTD)
  • Employee stock ownership (ESOP)
  • Holiday pay for company designated holidays
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