Account Manager

Hill Bros Logistics • Omaha, NE

7d • Onsite

About The Position

Join the team at Hill Bros. Logistics, Inc. (HBL) as a full-time Account Manager, and play a key role in driving revenue growth and expanding our customer base through strategic partnerships. We're looking for a motivated self-starter — someone who thrives in a fast-paced environment, builds meaningful client relationships, and brings energy and initiative to the table.
At Hill Bros, our purpose is simple yet powerful: “Building relationships while developing opportunities mile after mile.”
We value team members who are relentless, adaptable, team-oriented, and powered by a “we, not me” mindset — with a strong will to win.

Requirements

• Proficiency in Microsoft Word and Excel
• Excellent verbal and written communication
• Ability to succeed in a fast-paced, high-pressure environment
• Decisive and accountable
• Self-motivated with a strong sense of ownership
• Strong relationship-builder and influencer
• Customer-first mindset and solutions-oriented
• Clear communicator and team collaborator
• Adaptable, reliable, and detail-driven
• Professional, ethical, and committed to quality
• Excellent time management and prioritization skills

Nice To Haves

• Bachelor’s degree preferred (or a proven track record in a similar role)
• Experience in logistics or supply chain is a plus
• Background in team-oriented environments (e.g., athletics, military, group projects)
• Familiarity with TMW Innovative and CRM platforms is helpful but not required

Responsibilities

• Prospect and grow new business accounts through research, cold and warm leads, and strategic outreach.
• Build trust with clients using a consultative sales approach that uncovers pain points and delivers tailored solutions.
• Develop and maintain operating procedures to ensure clear expectations and seamless execution.
• Partner with operations and internal teams to secure capacity, resolve issues, and deliver timely, high-quality service.
• Enter and manage customer data using TMW and CRM systems; generate insights and reports for internal use.
• Assist in pricing strategies and bid submissions to help secure new opportunities.
• Serve as the main point of contact for your customers—handling communications, solving problems, and providing outstanding service.
• Ensure shipments are executed to standard while exceeding both customer and carrier expectations.
• Drive consistent, month-over-month revenue growth.
• Manage and expand assigned accounts while pursuing new opportunities.
• Deliver weekly performance reports and maintain accurate CRM documentation.
• Monitor market trends and proactively present strategic solutions.
• Follow through with precision on all customer interactions.
• Collaborate cross-functionally to ensure seamless customer experiences.

Benefits

• Earn more when the team wins — our VP-led incentive pool is directly tied to collective performance and results.
• Thrive in a team-first environment built on growth, respect, and shared success.
• Grow with a fast-moving company that offers real opportunities to advance in the logistics and transportation industry.
• Your voice is heard, your ideas matter, and your work creates real value every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level