Account Manager

Gallagher•West Des Moines, IA

14d

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. At Gallagher, we believe in building lasting relationships and delivering exceptional service. As an Account Manager on our Employee Benefits team, you’ll be at the heart of our client service team, managing a portfolio of accounts with diverse needs. You’ll work closely with clients and colleagues to ensure their insurance and risk management needs are met with care and precision.

Requirements

Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience.
Producer's License.
Proficiency in Microsoft Office.
Appropriate licensing as required.

Nice To Haves

Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.
Experience in account management or client service (insurance experience is a plus but not required).
Proficient in using technology as a tool to maximize productivity and quality.
Comfortably engages others in consultative discussion.
Effectively manages/balances multiple and sometimes competing priorities.
Works in a self-directed manner.

Responsibilities

Be the go-to person for your clients, ensuring their needs are addressed promptly and effectively.
Lead the renewal process, collaborating with the production team to deliver tailored solutions.
Secure existing business and identify opportunities for growth by cultivating strong relationships with clients.
Directly contribute to client satisfaction, retention, and Gallagher’s reputation for excellence.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program