Account Manager, Flexport Capital
About The Position
Flexport is opening a 6-month rotation on the Flexport Capital team, offering a unique opportunity to step into a commercially driven, client-facing role and gain hands-on experience with one of Flexport's fastest-growing products. The role involves managing a portfolio of 40 Capital clients, deepening customer relationships, identifying new financing opportunities, and driving revenue growth while defending the existing book against churn and credit deterioration. A structured handoff from the outgoing Account Manager will ensure a smooth transition. This role is suitable for individuals seeking to deepen product knowledge, transition into a commercial role, or leverage transferable skills and a drive to grow. Financial experience is a plus but not required; intellectual curiosity, commercial instinct, and a proactive attitude are highly valued.
Requirements
- Customer-facing experience: comfortable owning a commercial relationship end-to-end and driving outcomes in a client-facing setting.
- Commercial drive: motivated by growth targets and energized by finding new opportunities within existing relationships.
- Strong communication skills: ability to build rapport quickly, navigate objections, and present confidently to stakeholders at any level.
- Proactivity, Ownership, and Adaptability: thrive in ambiguous, fast-moving environments and eager to expand skill sets into new domains.
- Financial acumen (a bonus, not a requirement): familiarity with working capital, financial statements, or credit products is a plus.
Responsibilities
- Own a portfolio of 40 NAM Capital clients.
- Consistently connect with Flexport Capital clients’ C-Suite and serve as customers’ internal Flexport advocate.
- Drive revenue growth for their current Capital products.
- Identify at-risk accounts and conduct quarterly business reviews.
- Maximize revenue per customer by identifying opportunities for credit line increases, utilization improvement, and cross-selling into additional Capital products (e.g., term loans, asset-based lines of credit).
- Utilize Flexport's supply chain data (shipment patterns, volume spikes, transit times, commercial invoice data) to identify capital needs and drive targeted actions for sustainable growth.
- Serve as the frontline commercial intelligence for the credit and risk team by regularly reviewing financial health, repayment behavior, shipment data, and market conditions.
- Flag early warning signals and partner with credit to drive appropriate actions.
- Build trusted, senior-level relationships with CFOs, Finance Directors, and CEOs at customer organizations, positioning Flexport Capital as a strategic working capital partner.
- Collaborate cross-functionally with Demand and Farmer AEs teams to identify growth opportunities and develop bundled freight-capital propositions.
- Align on account strategy with cross-functional teams.
- Contribute to the team's growth playbook by surfacing insights from client conversations that inform product, pricing, and go-to-market decisions.
Benefits
- Medical, dental, and flexible time off.
- Bonus and equity.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
