Account Manager, Flexport Capital

Flexport • Dallas, GA

2d • Onsite

About The Position

Flexport is seeking an individual for a 6-month rotation on the Flexport Capital team. This role is a commercially driven, client-facing position offering hands-on experience with one of Flexport's fastest-growing products. The selected candidate will manage a portfolio of 40 Capital clients, focusing on deepening customer relationships, identifying new financing opportunities, and driving revenue growth while mitigating churn and credit deterioration. A structured handoff from the outgoing Account Manager will ensure a smooth transition. This opportunity is suitable for individuals with transferable skills and a drive to grow, such as Account Executives looking to enhance product knowledge or Operations Associates transitioning to a commercial role. While financial experience is beneficial, it is not a prerequisite; intellectual curiosity, commercial instinct, and a proactive attitude are highly valued.

Requirements

• Customer-facing experience: comfortable owning a commercial relationship end-to-end and driving outcomes in a client-facing setting.
• Commercial drive: motivated by growth targets and energized by finding new opportunities within existing relationships.
• Strong communication skills: ability to build rapport quickly, navigate objections, and present confidently to stakeholders at any level.
• Proactivity, Ownership, and Adaptability: thrives in ambiguous, fast-moving environments and eager to expand skill set into new domains.
• Financial acumen (a bonus, not a requirement): familiarity with working capital, financial statements, or credit products is a plus.

Responsibilities

• Own a portfolio of 40 NAM Capital clients.
• Consistently connect with the Flexport Capital clients’ C-Suite and serve as customers’ internal Flexport advocate.
• Drive revenue growth for their current Capital products.
• Identify at-risk accounts and conduct quarterly business reviews.
• Maximize revenue per customer by identifying opportunities for credit line increases, utilization improvement, and cross-selling into additional Capital products (e.g., term loans, asset-based lines of credit).
• Utilize Flexport's supply chain data (shipment patterns, volume spikes, transit times, commercial invoice data) to identify capital needs and drive targeted actions for sustainable growth.
• Serve as the frontline commercial intelligence for the credit and risk team by regularly reviewing financial health, repayment behavior, shipment data, and market conditions.
• Flag early warning signals and partner with credit to drive appropriate actions.
• Build trusted, senior-level relationships with CFOs, Finance Directors, and CEOs at customer organizations, positioning Flexport Capital as a strategic working capital partner.
• Collaborate cross-functionally with Demand and Farmer AEs teams to identify growth opportunities and develop bundled freight-capital propositions.
• Align on account strategy with internal teams.
• Contribute to the team's growth playbook by surfacing insights from client conversations to inform product, pricing, and go-to-market decisions.

Benefits

• Opportunity to build deep expertise in Flexport Capital, a high-growth business line.
• Own real commercial responsibility from day one with a defined portfolio and clear growth targets.
• Develop skills at the intersection of fintech, freight, and relationship management.
• Work closely with Quentin Purtzer and expand internal network across sales, credit risk management, and product.
• Set up for future opportunities on the Capital team and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed