Account Manager

FloQastChicago, IL
Hybrid

About The Position

FloQast is seeking an Account Manager to join their fast-growing team. The Account Manager will be responsible for expanding and renewing the client base for FloQast's AI Accounting Transformation solution. This role requires an understanding of FloQast’s products, sales methodology, processes, and prospecting techniques. The Account Manager will collaborate closely with the Customer Success team to ensure client renewals and maintain high customer satisfaction. The primary focus will be on collaborating across Customer Success, Sales, and Product to ensure client renewals and expansion. This role requires working in the office 3 days per week, with potential for change based on business needs. Visa sponsorship is not available.

Requirements

  • 2+ years of demonstrated successful software sales, preferably B2B.
  • Confident in ability to lead a sales process and close meaningful revenue.
  • Experience using a consultative, solution based sales methodology.
  • Proven record of success in an inside sales and or outside sales based selling model.
  • Proven communication: Ability to command a conversation and build trust via telephone, email, and video with senior-level stakeholders.
  • Proven resilience: History of meeting or exceeding monthly and quarterly targets by staying focused and adaptable, even when faced with complex or shifting priorities.
  • Experience using a solution-based sales methodology to uncover deep business pain points and develop trusted relationships with clients and internal teams.
  • Proficiency with Microsoft Office products and online collaboration tools.
  • Experience with CRM and opportunity management systems, preferably Salesforce.com and Outreach.
  • Ability to develop, manage, and accurately forecast a robust pipeline.
  • BA/BS or equivalent experience preferred.

Nice To Haves

  • FloQast/Close Management Software knowledge highly desired.

Responsibilities

  • Lead and grow a book of business for existing mid-market clients, proactively identifying white space opportunities to effectively expand partnerships within the FloQast customer base.
  • Work cross-functionally with internal teams such as Customer Success, Sales Engineering, and Sales Operations.
  • Manage the full lifecycle renewal, ensuring on-time growth and customer expansion, in partnership with the CSM team.
  • Maintain accurate and up-to-date forecasts in Salesforce.com.
  • Provide sales management with reports on sales activities and projects as requested.
  • Act as a market expert, by continuously researching key competitors to ensure that our value proposition is communicated with authority and precision.
  • Manage and maintain accurate renewal opportunities, and account information within Salesforce.com.
  • Achieve or exceed monthly and quarterly targets.
  • Navigate and resolve roadblocks by identifying the right stakeholders, networking, relationship building, coordinating internal resources to solve client’s issues and executing of service agreements.
  • Travel as required (up to 30%) within assigned territory to build face to face relationships and exceed goals.
  • Other projects as assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • Family Forming benefits
  • Life & Disability Insurance
  • Unlimited Vacation
  • Employee Stock Program
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