Account Manager

MITY-LITE INC•Orem, UT

13d•$55,000 - $65,000•Onsite

About The Position

MITY Inc. is seeking a motivated, relationship-driven Account Manager to support sales growth within the worship and non-profit markets. This role is focused on building strong customer relationships, understanding customer needs, creating accurate quotes, following up on opportunities, and helping customers find the right Holsag, MityLite, and Bertolini products for their spaces. The ideal candidate is organized, customer-focused, and comfortable managing both existing customer relationships and new sales opportunities. This role requires strong communication, follow-through, business judgment, and a willingness to travel for trade shows, customer opportunities, and industry events.

Requirements

At least 2 years of experience in a customer-facing, sales, or account management role.
Strong communication skills.
Strong organization skills.
Strong follow-through.
Strong business judgment.
Proficient with Microsoft Office.
Comfortable learning CRM and operating systems.
A valid driver’s license.
A valid passport.

Nice To Haves

Experience in sales, manufacturing, worship, non-profit, furniture, or related markets.
Post-secondary education in Business, Sales, Marketing, or a related field (equivalent experience will be considered).

Responsibilities

Identify and connect with potential customers in the worship and non-profit markets.
Build and maintain strong relationships with existing and prospective customers.
Create detailed and accurate quotes based on customer needs, budgets, and product requirements.
Follow up on quotes, trade show leads, past customers, and new opportunities to generate sales.
Communicate promptly and professionally with customers, providing excellent service throughout the sales process.
Attend trade shows and industry events to showcase products, engage with potential customers, and generate leads.
Stay informed on industry trends, competitor activity, and customer needs to position products effectively.
Partner with the sales team and other departments to support customer satisfaction and achieve sales goals.
Maintain thorough, accurate, and organized records in the CRM and operating systems.
Provide feedback to management on customer preferences, market trends, product needs, and opportunities for improvement.
Represent MITY Inc. professionally by following company procedures, values, and policies.
Take ownership of personal growth, continuous improvement, and finding ways to add value.