Account Manager

The Acquisition Group•Vancouver, BC

6d•Hybrid

About The Position

Alongside our esteemed partner TELUS Communications, The Acquisition Group is seeking a dynamic Account Manager to revolutionize our Western Strategic Partnership team in the Lower Mainland region. We're looking for more than just an account manager – we need a community builder who can transform buildings into thriving TELUS-powered communities. As our ideal candidate, you're a natural relationship builder with a keen eye for market intelligence and a creative approach to problem-solving. You'll take ownership of developing and executing dynamic 12-month engagement strategies, working closely with Channel Managers to exceed penetration targets in newly opened buildings. Your role combines the art of relationship management with property managers, the science of gathering competitive intelligence, and the creativity of implementing engaging marketing campaigns. Whether you're leveraging our pre-made marketing assets or developing innovative solutions of your own, you'll be instrumental in driving TELUS services market penetration. The perfect candidate excels at both analyzing building-level data and creating memorable resident experiences that convert to sales. If you're passionate about transforming spaces into connected communities and thrive in a role that combines strategic thinking with hands-on execution, we want to hear from you.

Requirements

Enthusiastic and positive personality
Excellent interpersonal and communication skills
Passion for growth and success
Sales experience is an asset
Able to work in a team environment
Full-time hours
Be flexible with numerous tasks in a day
Must have a vehicle with valid driver’s license
Ability to pass a Canadian Criminal Record check with a verdict of CLEAR

Nice To Haves

Knowledge of the MDU and property management industry would be an asset
Ability to work within a technologically advanced environment
Ability to work independently, and in a team environment
Relationship building experience
Knowledge of TELUS PureFibre

Responsibilities

Act as a strategic relationship architect in the Multi-Dwelling Unit (MDU) market (apartments, condos, townhouses)
Cultivate and strengthen partnerships with Developers, Property Managers, and Building Managers
Drive the comprehensive 12-month partnership lifecycle, from initial contact to sustained growth
Transform building insights into actionable strategies to enhance TELUS's market penetration
Utilize Salesforce and CRM tools to capture and analyze building intelligence
Deliver data-driven performance reports to Channel Managers
Identify and pursue new MDU market opportunities within assigned territory
Participate in cross-functional team sessions to share ground-level insights
Collaborate with TELUS sales support teams to address resident pain points
Manage building-level escalations effectively and professionally
Schedule and conduct strategic reviews with property management
Deploy targeted marketing materials to support growth initiatives
Execute customized engagement strategies to drive measurable results
Contribute to building thriving TELUS-connected communities through strategic relationship management