Account Manager

Equativ•New York City, NY

11d

About The Position

Equativ is looking for a detail-oriented, analytical, and motivated individual to join our Demand Operations team. As an Account Manager at Equativ, you will have the opportunity to work hands-on within the front lines of the online advertising industry. You will be responsible for a variety of internal and external management functions, including but not limited to establishing and maintaining long-lasting client relationships, monitoring our Managed Service offerings, and working collaboratively across multiple internal teams.

Requirements

Bachelor's degree (Advertising, Communications, or other business-related field)
1+ years of professional experience and/or internships preferred
AI curiosity and willingness to leverage AI tools
Strong communication skills — able to articulate thoughts and express effectively using oral, written, and non-verbal communication skills, as well as listening skills to gain understanding
Ability to manage multiple priorities on tight deadlines while remaining effective and efficient
Ability to work well autonomously and within a team in a fast-paced, creative environment

Responsibilities

Work collaboratively with cross functional teams to ensure campaign success and client satisfaction by supporting, advising, and communicating challenges in need of attention.
Retain customers by providing outstanding customer service and timely responses.
Oversee end-to-end campaign lifecycle by managing campaign timelines, owning the campaign calendar, and ensuring all client deadlines are met.
Monitoring the performance and measuring the success of all campaigns while serving as a POC for internal teams such as Sales, Product Development, Finance, and Engineering teams to ensure consistent and smooth delivery of all campaigns.
Partner with Sales to ensure all accurate campaign information and materials are captured and entered into internal systems for implementation.
Work with internal and external teams to drive business goals and help our clients exceed their KPIs.
Maintain and optimize workflow systems to support streamlined operations, improve process transparency, and ensure key information is accurately maintained for efficient team execution.
Proactively make UX/UI suggestions to enhance internal tools and platforms as well as improve platform usability for clients.