Account Manager

Iluminere•Dallas, TX

8d•Hybrid

About The Position

Open position in Dallas, TX; Hybrid work schedule; 3 days in the office, 2 days working from home Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. About iLuminere At iluminere, we’re a collective of driven talent and entrepreneurial spirits dedicated to creating meaningful impact for our clients, partners, employees and community. How are we different? We Outthink. We challenge. Everything we do is designed around impact. As we continue to grow, we are looking for a talented and passionate Executive Director to join our team. Overview: Responsible for the day-to-day client management, inclusive of job delegation and strategy stewardship. This account manager will actively manage all digital marketing channels while holistically guaranteeing a cohesive strategy between all departments. The right person will have experience with digital media campaigns, email marketing, social media and brand management. This account manager will report to the Group Account Director, providing weekly summaries on the health of accounts, opportunities for improvement and growth barriers. This person must establish positive, healthy working relationships with their clients and team members and be able to think critically across multiple industry categories.

Requirements

2-3 years agency experience
2-3 years digital performance experience
2-3 client management experience
Solutions-oriented mindset
Proven daily priority management

Responsibilities

Client relationship and health of their account(s)
Manages and is responsible for client strategy
Kicks off projects and delegates ownership
Understand how paid media is working and impacting the success of the business
Responsible for reporting client P&L and identifying areas for improvement
Identifies areas for organic growth within the account(s)
Oversees the progress of a job; knows the job status at any given time
Monitors competitive activity and collects competitive samples
Responsible for supporting leadership within the account
Keeps abreast of current trends and the latest technological advances
Participates in weekly department staff meeting
Client point of contact
Job management & ownership
Client request management based on SOW
Client media performance management with media team member
Manages their day based on client and agency needs; does not need to be micro-managed
Team player with positive attitude
Reports to the Group Account Director
Partners with the Digital Media Director on recommendations and media strategy performance
Strong problem-solving skills and detail-oriented
Must live within the DFW area