Account Manager
About The Position
The Opportunity: As an Account Manager, you will be focused on managing and developing an assigned portfolio of accounts to achieve defined revenue and client retention targets. This critical and high visibility role will be responsible for creating and maintaining strong relationships with key stakeholders within their client base while working with Medicus’ Sales, Recruiting, and Business Support teams to manage and ensure timely delivery of services. This position is located on-site at our office in Windham, New Hampshire. After 6 months of employment, there is an opportunity to work from home 1-2x a week.
Requirements
- Bachelor’s Degree
- 2+ years of sales and/or account management experience
- Ability to travel; approximately 10%
- Experience selling into and/or managing large account portfolios.
- Comfortable negotiating complex, enterprise level deals.
- Articulate communicator, in person and over the phone, with a demonstrated ability to establish and strengthen interpersonal relationships.
- Highly organized with ability to manage multiple priorities and deliverables effectively
- Solution-oriented with ability to identify and mitigate risk factors; out-of-the-box thinker
- Self-motivated and able to deliver results in an ever-changing, fast paced environment.
- High level of integrity, desire for excellence, strong work ethic, results-oriented team player.
Responsibilities
- Develop and implement strategic plans designed to grow (increase market share within) assigned accounts; leveraging internal resources as needed and appropriate
- Continuously consult with clients to understand current and anticipate challenges and identify opportunity for new or accretive business
- Communicate and coordinate with internal physician recruitment teams to ensure client needs are met
- Proactively identify risks within projects and identify solutions to resolve the issues; escalating to internal leadership as appropriate.
- Act as liaison between internal business partners such as contracts, licensing, credentialing, travel, and finance to ensure timely execution of project staffing needs
- Conduct regularly scheduled calls with client accounts and provide status or performance updates as requested
- Ensure client retention through delivery of a superior customer experience and accountability to defined service level agreements
- Develop and maintain in depth knowledge and understanding of our business and service offerings, as well as our competitors and industry
- Produce accurate and timely forecasts respective to key performance indicators
- Identify opportunities for operational improvement and efficiency; propose new tools and processes
- Attend and participate in national and regional sales meetings, conferences, and events
Benefits
- Competitive base salary with uncapped earning potential
- Monthly and quarterly bonuses based on achievement of outlined goals
- Clearly defined benchmarks for career progression
- Unlimited Paid Time Off
- Full medical, dental, and vision benefits--starting DAY 1!
- 401K matching program, fully vested
- Comprehensive new-hire training and ongoing learning opportunities
- Quarterly company meetings and social events
- State-of-the-art fitness facility and free fitness classes offered each week
- Volunteer Time Off
- Opportunity to go on President's Club (all-expense paid trip for two!)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
