Account Manager 1

MOC Products Group LLC•SeaTac, WA

2d•$70,000 - $100,000

About The Position

The Account Manager supplies products, trains customers, demonstrates offerings, and provides service to automotive and industrial clients in Eastern Washington, Northern Idaho, and Montana. The role involves managing assigned accounts, supporting sales and customer service activities, maintaining inventory, and coordinating equipment demonstrations, troubleshooting, and repairs. The position works in an office setting, assists with projects based on daily business needs, and interacts across departments in a team-oriented environment.

Requirements

Ability to work independently and as part of a team.
High level of confidentiality and integrity.
Proficient Microsoft Excel skills.
Familiarity with industry concepts, practices, and procedures.
Ability to manage multiple priorities with attention to detail.
Ability to analyze data and provide actionable insights.
Ability to communicate effectively with employees and management.
Ability to maintain confidentiality and handle sensitive information.
Bachelor’s degree from a four-year accredited college or university, or three to six years of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

Bachelor’s degree from a four-year accredited college or university is preferred.

Responsibilities

Receive and process sales orders, schedule calls to deliver orders, and address equipment requirements.
Visit current and prospective customers regularly to solicit in-person sales.
Communicate completed sales invoices promptly to the corporate office.
Perform daily delivery-vehicle inspections to ensure compliance with maintenance and safety standards.
Maintain adequate inventory levels to service assigned accounts and prevent back-orders.
Report daily activities using company-provided tools.
Address customer inquiries and complaints.
Demonstrate equipment, diagnose issues, determine whether problems are user-related or mechanical, prepare documentation, coordinate repairs with relevant departments, and conduct minor field repairs when appropriate.
Obtain management approval for equipment installations or placements.
Showcase products through samples or catalogs, gather data on new and existing customers, and facilitate product and equipment training sessions.
Monitor stock and marketing materials, handle return requests, obtain managerial approvals, and manage pickups and credit transactions.
Assist with sales reporting to evaluate the ROI of loaned equipment, develop action plans as needed, and investigate customer issues, including payment concerns.
Assist with projects depending on daily business needs.