Account Manager

Alera Group•Lower Allen Township, PA

5d•Hybrid

About The Position

Account Manager – Employee Benefits Hypbrid | Two (2) or less days in office. At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We’re seeking a Account Manager who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees. About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You’ll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience. Why Alera Group Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

Requirements

Bachelor’s degree in a relevant field or equivalent professional experience
Experience in a corporate function such as Employee Benefits, Operations, Client Service, or a related discipline
Strong organizational and project management skills with the ability to manage multiple timelines and priorities
Excellent communication and collaboration abilities, including the ability to work with HR teams, vendors, and internal partners
Analytical mindset with strong attention to detail and problem‑solving skills
Proficiency in Microsoft Office Suite and benefits administration systems or related tools
Ability to work effectively in a collaborative, fast‑paced environment
Strong sense of accountability and ownership for client deliverables and outcomes
Curiosity and willingness to continuously learn, adapt, and improve workflows and processes
Strategic thinking with the ability to balance detailed execution and long‑term client goals
Commitment to supporting a performance‑based, service‑driven, and client‑focused culture
Active State Life and Health license
Ability to obtain required licensure within agreed upon timeline after hire
Ongoing continuing education to maintain active status

Responsibilities

Supporting strategic initiatives by translating client strategy into accurate, timely, and reliable execution
Partnering with cross‑functional teams, including Account Executives, analytics, carriers, and vendors, to deliver coordinated client solutions
Managing client workflows such as renewals, implementations, vendor transitions, and ongoing plan administration
Analyzing data such as census files, eligibility counts, and renewal modeling to support decision‑making and execution accuracy
Ensuring compliance with organizational policies and regulatory standards, including ACA, COBRA, ERISA, and related documentation requirements
Managing documentation, timelines, and deliverables to ensure commitments are met and issues are resolved proactively
Contributing to a collaborative culture that supports colleagues across Alera Group’s national network