Account Manager

OBrien Industries Inc•Omaha, NE

19d•Onsite

About The Position

As the Client Services Account Manager, you’ll be the key driver in managing client relationships and ensuring their visions are brought to life. You’ll own client projects from start to finish, collaborating with internal teams to deliver exceptional results that exceed expectations. Your role is central to helping our clients realize their goals while aligning with our mission of delivering dreams through innovation and insights.

Requirements

Client-Centric Attitude: You excel at building and nurturing client relationships, ensuring every interaction is positive and productive.
Strategic Mindset: You’re comfortable navigating complex client needs and developing strategies to meet long-term objectives.
Project Management Skills: You can lead projects end-to-end, balancing multiple timelines, budgets, and client requests with ease.
Strong Communication Skills: You’re adept at explaining ideas, resolving issues, and communicating updates to both clients and internal teams.
Collaborative Spirit: You love working as part of a team, bringing out the best in others, and fostering a positive, solution-oriented environment.
Problem-Solving Abilities: You approach challenges with a can-do attitude and are quick to find solutions that keep clients happy and projects on track.

Responsibilities

Serve as the primary point of contact for key clients, understanding their needs, building strong relationships, and delivering on expectations with responsibility and professionalism.
Lead client projects, from initial brief to delivery, ensuring that deadlines, budgets, and goals are met. You’ll showcase your tenacity in managing the details, communicating progress, and anticipating challenges.
Identify opportunities to expand relationships and propose innovative solutions that align with client goals. You’ll work with curiosity to continually explore ways to enhance the client’s experience.
Partner with creative, marketing, and operations teams to ensure that client objectives are met. You’ll lead with collaboration to make sure all teams are aligned and working toward shared goals.
Track and report on client projects, providing detailed insights and feedback that drive continuous improvement and align with our mantra of using data to inspire our work.
Tackle any client concerns or project roadblocks head-on, finding innovative solutions to keep things on track and ensuring that every client feels supported.