Account Manager - EPC Isolation Valve Sales

Puffer-Sweiven•Stafford, TX

About The Position

Puffer-Sweiven is hiring an Account Manager focused on EPC isolation valve sales and actuation-related products and services. The role establishes, maintains, and grows professional business relationships with customers in selected accounts, especially those who influence technology, product, and service selection. The Account Manager develops new accounts and opportunities while supporting customer retention and managing expectations for deliverables and timeframes. The position requires strong knowledge of process-industry applications, operations, and technology, particularly on/off valve actuation and controls products. The Account Manager works with account teams and multiple internal departments to develop account strategies and deliver customer solutions, while maintaining product and industry knowledge and completing sales reports and correspondence.

Requirements

Bachelor of Science or Bachelor of Arts degree required.
Strong knowledge of process-industry applications, operations, and technology, particularly on/off valve actuation and controls products.
At least 3–5 years of proven outside sales experience in the EPC industry.
Demonstrated ability to interface with and influence technical decision makers.
Prospecting and opportunity-development skills, with innovation in selling and servicing techniques.
Analytical and creative problem-solving skills.
Effective written and oral communication skills, including presentation skills.
Technical ability to evaluate potential product applications and alternatives.
Customer-service skills, including the ability to build rapport and trust with customers.
Ability to interact effectively with all levels of customer contacts and internal personnel.
Interpersonal skills, including listening, acknowledgment, questioning, and discovery skills.
Drive, initiative, and motivation.
Negotiation skills.
Information-management skills, including personal computer use.
Self-management skills, professionalism, and dependability.

Nice To Haves

Engineering or an associated technical degree preferred.
An excellent network of current industry contacts preferred.

Responsibilities

Establish, maintain, and grow professional business relationships with customers in selected accounts who influence the selection of actuation-related technology, products, and services.
Prospect, qualify, develop, and close potential new customer accounts and sales opportunities.
Maintain a high degree of product and application knowledge.
Maintain industry knowledge and awareness, including trends, technology advances, competitors, and significant events affecting the business and its customers.
Provide comprehensive customer support, with a primary focus on customer retention.
Build rapport and relationships to influence customer preferences and specifications for actuation products and services.
Collaborate with account teams to develop and implement account-plan strategies.
Work with multiple departments and support staff to provide customer solutions quickly and efficiently.
Complete monthly sales reports and other required correspondence in a timely and effective manner.
Manage customer expectations regarding deliverables and timeframes.