Account Manager

CBX Solutions Recruiting Team • San Antonio, TX

2d

About The Position

The Account Manager serves as a trusted advisor to clients, identifying security and access needs and delivering integrated solutions across access control, video surveillance, and door and hardware systems. The role combines consultative sales expertise, technical knowledge, and project coordination with internal teams.

The position develops customer relationships and opportunities across assigned accounts and territories, presents company capabilities, coordinates proposals and technical documentation, manages sales activity in CRM tools, and ensures smooth handoffs from sales to project execution. It operates in professional office and warehouse settings, with occasional travel to project sites.

Requirements

• High school diploma or equivalent.
• Understanding of access control, CCTV, intrusion detection, and/or door hardware and electronic locking systems.
• Ability to read and interpret blueprints, architectural drawings, and specifications.
• Strong verbal and written communication skills, including the ability to present to technical and non-technical audiences.
• Strong organizational, time-management, and follow-up skills, with the ability to manage multiple projects and deadlines.
• Self-motivated and results-driven, with the ability to work independently and collaboratively.
• Commitment to exceptional customer service and maintaining long-term client relationships.
• Ability to meet the role's physical demands, including frequent lifting of 5–25 pounds and occasional lifting of up to 50 pounds; reasonable accommodations may be made.

Nice To Haves

• Bachelor’s degree in business, construction management, or a related field.
• 3+ years of experience in sales, account management, or estimating in the security integration, low-voltage, or construction industry.

Responsibilities

• Develop and maintain relationships with customers, general contractors, and construction managers across assigned accounts and territories.
• Identify and qualify opportunities for integrated security and door hardware solutions through proactive outreach, referrals, and territory management.
• Conduct onsite and virtual presentations about access control, video surveillance, and openings solutions.
• Partner with internal brands and divisions to coordinate proposals aligning access control and physical opening requirements.
• Collaborate with engineering, project management, and estimating teams to prepare scopes, pricing, and timelines.
• Prepare and deliver proposals, RFP responses, quotes, and technical documentation in coordination with marketing and leadership.
• Manage sales pipeline and activity in CRM tools such as ConnectWise, maintaining data integrity and compliance with company processes.
• Stay informed about product developments, emerging technologies, and competitor activity in security integration and door hardware markets.
• Facilitate handoffs to project and operations teams for smooth transitions from sale to execution.
• Participate in regular sales meetings and training initiatives, including continued education through internal platforms.
• Perform other related duties as assigned.

Benefits

• Health, dental, vision, and prescription coverage.
• Life insurance.
• 401(k) with company match.
• Generous paid time off.
• Continuous learning, mentorship, and leadership training, including access to CBX University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED