Account Manager

LUSA HOLDINGS•Oklahoma City, OK

9d•$55,000 - $65,000•Hybrid

About The Position

The Landscape Account Manager serves as the primary liaison between clients and field operations, with a strong focus on client retention, portfolio growth, and maintaining high-quality landscapes. This role blends relationship management, sales, and operational coordination to deliver exceptional service and drive account performance.

Requirements

3–7 years of experience in landscaping or a related industry
Proven success in client management, sales, and/or account management
Strong understanding of plant material, irrigation systems, and landscape maintenance practices
Excellent communication and interpersonal skills
Strong organizational and time-management abilities
Ability to manage multiple properties and priorities effectively
Valid Driver’s License and clean driving record

Nice To Haves

Associate’s or bachelor’s degree in Horticulture, Agricultural Business, or a related field preferred but not required

Responsibilities

Serve as the main point of contact for assigned clients
Build and maintain long-term relationships through proactive communication
Address client needs, concerns, and service requests in a timely manner
Conduct regular site walkthroughs to evaluate landscape quality
Identify and address issues such as pests, plant health concerns, and irrigation deficiencies
Ensure properties meet company standards and client expectations
Identify and pursue opportunities for landscape enhancements
Prepare and present proposals for additional services
Drive revenue growth within existing accounts
Partner with production teams to ensure efficient scheduling and service delivery
Communicate client expectations and quality standards to crews
Monitor work to ensure consistency and excellence
Manage contract renewals and pricing adjustments
Develop and negotiate proposals for new and expanded services
Ensure all work aligns with company quality standards and safety protocols
Address and resolve any service or safety concerns promptly