Account Manager

GDT - General Datatech•Remote-Texas, TX

About The Position

Account managers act as client advocates and work with internal departments to ensure that client needs are understood and satisfied. They assist with additional sales and renewals, handling client complaints, collecting and analyzing data, and improving the overall customer experience. The Account Manager develops strategies to identify and target prospective clients, provides product and service strategy, and manages the sales process from proposals and presentations through demonstrations and closing business. The role includes full life-cycle management of assigned accounts, building trusted client relationships, and exceeding quotas in a competitive sales environment.

Requirements

  • Excellent communication and presentation skills.
  • Ability to leverage existing relationships to establish new business opportunities for GDT.
  • Exceptionally ambitious and sales-centric, with the inherent need to exceed expectations.
  • Aptitude to learn cutting-edge technology products and services across multiple vendors.
  • Ability to build client rapport, leading to long-lasting relationships and referrals.
  • Highly polished and professional in demeanor and appearance.
  • Flexible and adaptable to changing products, trends, methods, and procedures in a highly competitive environment.

Nice To Haves

  • Technical certifications and/or sales certification from one of GDT’s primary partners, including Cisco, HPE, Dell/EMC, or VMware.

Responsibilities

  • Create strategies to identify, qualify, and target prospective clients in key markets.
  • Provide knowledgeable product and service strategy to leverage GDT within the marketplace.
  • Develop proposals, deliver customer presentations, facilitate demos, and close the business.
  • Provide full life-cycle account management on all assigned accounts.
  • Cultivate relationships and become a trusted advisor to maintain and renew business opportunities.
  • Exceed quotas in a competitive environment and complex sales structure.
  • Assist with handling client complaints, collecting and analyzing data, and improving the overall customer experience.

Benefits

  • Career development opportunities
  • Access to cutting-edge technology
  • Collaborative environment
  • People-first culture focused on inclusivity, growth, and innovation
  • Employee recognition for contributions
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