Account Manager
About The Position
Etna Interactive, a remote-first digital marketing agency, is currently seeking an Account Manager with a bold, entrepreneurial spirit who thrives with a bit of structure. We pride ourselves on being an exceptional team of dedicated professionals who are fueled by an innate curiosity, consistently setting the standard in our field in online marketing. If you bring agency experience to the table or are contemplating a shift towards the agency realm and can demonstrate outstanding client service skills, we encourage you to explore further. Candidates must live in California, Colorado, Arizona, Georgia, Michigan, or Washington.
Requirements
- A minimum of 3-4 years of agency or client-based account management experience (specific disciplines could include internet marketing, paid media, medical device sales, SAAS)
- Demonstrated strategic, consultative, and analytical management approach with a focus on building partnerships with clients
- Ability to manage day-to-day relationships with multiple clients
- Knowledge and experience in online marketing and advertising practices
- A demonstrated commitment to high professional ethical standards
- A collaborative work style and commitment to get the job done
- Budget development and oversight experience
- Strong emotional intelligence (EQ) that will be a strong client advocate, be self-driven, and able to manage their own book of business
- Strong demonstration of intellect, drive, executive presence, and sales acumen
- Excellent organization and communication skills
- A kind personality, and the ability to fit in with our team here at Etna are necessary traits of a successful applicant.
Nice To Haves
- Bachelor's Degree in Marketing, Communications, Technology or related field preferred
Responsibilities
- Manage and guide client relationship and online marketing with a consultative approach
- Develop project scopes, marketing briefs, assist in developing strategy, secure approval on strategy and manage to achieve goals and objectives
- Manage client budget and creative approvals
- Lead on the management of and reporting on success metrics, internal tracking documents, and quarterly client reports
- Partner with internal teams (Project Management, Marketing, Creative, Development, etc.) to ensure timely and accurate delivery of projects, tactics, and campaigns
- Manage and secure client approvals of scope of work, project estimates and invoices and work with client to update status and revise project scopes as necessary
- Interpret client requests, technical requirements, and data to write effective tickets and scopes of work and communicate needs and expectations with clients
- Analyze data and account performance and report to clients on a monthly basis
- Build and present client-facing seasonal marketing plans
- Present new marketing opportunities and recommended technical upgrades to clients
- Interact with and provide day-to-day communication to clients
Benefits
- 100% employer-sponsored medical coverage for you
- A 401(K) plan with an employer matching component
- A home office set-up stipend
- Employer-sponsored long-term disability and life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
