Account Manager

ISI•New York, NY

3d•$90,000 - $130,000•Hybrid

About The Position

ISI Markets is looking for an experienced Sell-Side Account Manager to manage, retain and grow a portfolio of institutional clients across the global financial markets. This is a commercially focused role with significant opportunity to expand existing relationships and drive adoption of ISI’s market-leading fund flow intelligence, macroeconomic data, research and analytics.

Requirements

Proven experience in sell-side account management, client success or relationship management, ideally within financial data, SaaS, research or B2B information services.
Strong understanding of how investment banks, broker-dealers or research providers use data and analytics.
Demonstrated success growing relationships and identifying cross-sell and expansion opportunities within complex financial institutions.
Credibility engaging with senior stakeholders including analysts, strategists, economists, quants and sales leaders.
Strong commercial mindset with a track record of delivering retention and revenue growth.
Excellent communication, presentation and relationship-building skills.
Genuine interest in financial markets, investor behaviour, fund flows, capital allocation and macroeconomic trends.
Experience with Salesforce and other CRM/reporting tools.
Bachelor's degree (or equivalent) in economics, finance, business, mathematics or a related discipline preferred.

Nice To Haves

Understanding of APIs, data feeds and cloud delivery models is advantageous.
Additional languages are desirable.

Responsibilities

Own a portfolio of sell-side client relationships, acting as the primary commercial contact.
Build trusted relationships across research, strategy, economics, sales & trading, capital markets, quantitative research and data teams.
Drive renewals, retention, upsell and cross-sell, identifying whitespace across clients, geographies and use cases.
Leverage ISI’s established sell-side relationships to uncover new revenue opportunities and expand adoption across the wider organisation.
Partner with Product Sales Specialists and internal teams to develop account strategies and deliver growth.
Act as a strategic advisor, helping clients identify new applications for ISI’s data across research, market intelligence, client engagement and capital markets workflows.
Proactively manage renewal risk, commercial negotiations and account forecasting.
Represent the voice of the client internally, sharing market feedback and opportunities with Product and GTM teams.