Account Manager, Imaging Centers

Scan.com•Atlanta, GA

10d•$75,000 - $85,000•Remote

About The Position

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. We're doing diagnostics differently, with solutions tailored to both patients and providers, all backed by our technology and world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers. We’re looking for an Account Manager at an exciting time - we’ve successfully launched multiple platforms and products, raised over $70m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY.

Requirements

Proven experience in Account Management, including retention, up-selling and new business development.
Imaging or Healthcare experience.
Strong interpersonal skills, relationship building.
Excellent communication skills.
Ability to travel at least 50% of the time.
Familiarity with the personal injury market.
Excellent negotiation skills.
Ability to collaborate with multiple departments and organizations.
Creative rapport building.
Strong goal-oriented individual with a continuous drive to learn and grow.

Responsibilities

Managing current imaging center accounts.
Helping to grow our network in current markets and future markets.
Working closely with the Head of Supply, the Market Managers and Operations to ensure a great customer experience for patients, referring providers and imaging centers.
Maintaining proper margins and ultimately driving our cost per scan down.
Selling new products (i.e. Insurance, AI tools, etc.) into our imaging center accounts.
Building relationships with current and future imaging center partners to create stronger and more sticky partnerships.
Working closely with sales to monitor volume and ensure the proper amount of capacity.
Working closely with the operations team to build reporting and business review meetings that are meaningful to our imaging center partners.
Prospecting new imaging centers to increase capacity, decrease costs or open new geographies.
Maintaining excellent notes and documentation in HubSpot.
Gaining understanding of the marketplace, who the players are, any legal changes coming down the pike, etc..