About The Position

HUB International is seeking an Account Manager to join the Select Business Unit on their Commercial Lines team in their Annapolis, MD office. This role offers a hybrid work schedule. The Account Manager will be responsible for servicing assigned select business unit commercial insurance accounts, account rounding, and developing new business as appropriate, in accordance with company practices and procedures. HUB International is a leading global insurance brokerage focused on helping individuals, families, and businesses protect and plan for what matters most. They offer a broad array of insurance, retirement, and wealth management products and services, with over 540 locations and more than 20,000 professionals across North America. HUB emphasizes a culture of belonging, community, and investment in its people, reflected in various workplace awards.

Requirements

  • Two years of commercial lines insurance experience.
  • Thorough knowledge of commercial lines coverages and markets.
  • Property and Casualty Insurance license.
  • High School diploma or equivalent; AA and/or college degree preferred.
  • Excellent oral and written communications skills.
  • Superior customer service and problem-solving skills.
  • Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
  • Mastery of virtual technology, including meeting scheduling, video display and screen sharing.
  • Ability to work in a team environment.
  • High level attention to detail is essential.
  • Excellent organizational, interpersonal, and communication skills.
  • 1-2 years of relevant experience

Nice To Haves

  • AA and/or college degree preferred.

Responsibilities

  • Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
  • Develop and maintain relationships with clients to ensure that all service needs are met.
  • Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
  • Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.
  • Prepare client proposals based on client’s needs, rates and coverages.
  • Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.
  • Maintain the accuracy of data in the agency management system.
  • May handle collections of premiums due.
  • Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
  • Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives.
  • Other responsibilities as assigned by Manager.

Benefits

  • Medical, Dental, Vision, and Prescription Drug Coverage
  • Health Plan Reimbursement Program
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
  • 401(k) Savings Plan
  • Life and Disability Plans
  • Long-Term Care
  • Employee Assistance Program (EAP)
  • Comprehensive Wellness Program
  • Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
  • Low-Cost Loan Program and Student Loan Resources
  • Vacation, Holiday, Sick, and Personal Time Off
  • Flexible Work Arrangements
  • Dress for Your Day Policy
  • Comprehensive Onboarding and Continuing Education
  • health/dental/vision/life/disability insurance
  • FSA, HSA and 401(k) accounts
  • paid-time-off benefits such as vacation, sick, and personal days
  • eligible bonuses, equity and commissions for some positions
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