Account Manager [Talents Bench]

Metal Toad
•Remote

About The Position

The Account Manager will drive revenue growth through strategic engagement with existing Metal Toad accounts, as well as fielding and winning new sales opportunities. Metal Toad is a strategic AI partner that helps customers use AI to build engines for future growth, aligning AI capabilities with important business opportunities. The company partners with AWS, Anthropic, and OpenAI, and expects team members to be interested in AI’s impact and believe in a human-first, AI-enabled future. This is a remote role for contractors residing in Brazil. Compensation is paid in Brazilian Reais (R$), in accordance with the local currency of the position. Metal Toad cannot sponsor visas. Occasional travel, monthly or quarterly, may be needed to attend special events. Candidates must submit a resume in English as a PDF.

Requirements

  • Read and agree to the Corporate Values Statement.
  • Believe in the company’s mission to help people.
  • At least 5 years of overall sales experience in the technology industry.
  • At least 2 years of experience dealing with AWS; the role is heavily weighted toward sales experience within AWS.
  • Fluent English language proficiency.
  • Familiarity with LinkedIn, Google Suite (including Drive and Gmail), HubSpot CRM, and Slack.
  • Ability to create and use spreadsheets in Google Sheets.
  • Strong communication skills.
  • Interest in and usage of AI tools such as ChatGPT and Anthropic.
  • Reside in Brazil for this contractor position.
  • Submit a resume in English as a PDF.

Responsibilities

  • Grow revenue within existing accounts through account management, attrition prevention, and facilitating new engagements.
  • Win new inbound opportunities by identifying customer needs and communicating Metal Toad’s value proposition.
  • Maximize customer access to AWS funding programs through ongoing awareness and customer education.
  • Respond to and qualify inbound sales leads from sources including email, phone, and CRM.
  • Maintain visibility into deal progress through excellent daily CRM hygiene.
  • Prepare meeting agendas, coordinate attendees, and maintain communication during customer sales meetings, escalations, and strategic check-in meetings.
  • Develop a channel sales pipeline with AWS Account Reps, PSM, and Sales Managers through ongoing outreach and education about Metal Toad’s capabilities.
  • Maintain the AWS CRM (ACE) in addition to Metal Toad’s HubSpot CRM for AWS co-selling.
  • Communicate regularly with the internal team as needed to support customer and team success.
  • Attend special events requiring occasional monthly or quarterly travel.
  • Engage in ongoing certification, training, and personal development.
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