Entry Level Account Manager - Sacramento, CA

Medical Diagnostic Laboratories • Sacramento, CA

2d

About The Position

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA-certified clinical laboratory specializing in automated DNA-based molecular analysis, including PCR testing for infectious diseases and other conditions. MDL is expanding its U.S. sales force and seeks a high-energy, self-motivated Entry Level Account Manager to maintain a large base of existing customers and act as a liaison between management and customers to resolve customer issues. The role focuses on developing client relationships and growing revenue within an assigned territory.

The position requires frequent travel by motor vehicle within the coverage area and occasional nationwide travel. The employee may encounter varied workplace environments when meeting customers. Physical activities include handling objects, tools, or controls; sitting, standing, and walking; and driving a motor vehicle. A Medical Assistant certification or associate degree is required; a BA/BS is preferred.

Requirements

• 1–3 years of successful customer service experience.
• Well-developed multitasking and organizational skills, with strong attention to detail.
• Energy, motivation, enthusiasm, and integrity.
• Excellent written and verbal communication skills.
• Sound judgment and decision-making ability.
• Computer proficiency in MS Office, Excel, email, and internet functions.
• Knowledge of laboratory testing and competing products.
• Ability to travel within the coverage area and occasionally nationwide.
• Medical Assistant certification or an associate degree.

Nice To Haves

• BA/BS degree.

Responsibilities

• Grow client-base revenue by presenting new test information, upselling, and identifying new revenue sources among existing clients.
• Establish positive, long-term client relationships.
• Educate and train clients, research problems, and coordinate solutions between the laboratory and clients.
• Work with the Senior Sales Executive and Regional Manager to identify client concerns and help develop and implement client-retention strategies.
• Monitor, evaluate, and report client-satisfaction levels and recommend corrective action as needed.
• Maintain knowledge of competitors and their presence in the assigned territory.

Benefits

• Uncapped incentive payout plan
• Company car
• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability insurance
• Life insurance
• Dependent care flexible spending account
• Voluntary accident, hospital indemnity, critical illness, and supplemental short-term disability policies
• Identity theft protection
• 401(k) plan
• Paid vacation
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree