Account Manager - Fresh Distribution
About The Position
Our Account Managers are trusted, strategic partners to companies around the world. This is your chance to align with our customers to meet their supply chain and logistics needs, adding value as a trusted logistics advisor. You will manage a group of existing accounts to build strong, long-term relationships with key contacts. You’ll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account’s supply chain. In this role, you will be onsite five days a week at a Robinson Fresh distribution center, directly supporting a key customer’s operations. Acting as a hands‑on extension of both the customer and the Robinson Fresh team, you’ll help execute and support cross‑docking and direct-store-delivery solutions within a fast‑paced, temperature‑controlled environment. You’ll work closely with warehouse teams, carriers, and internal and external partners to ensure product flows efficiently, address real‑time challenges, and drive execution excellence that supports the customer’s fresh supply chain needs. This role is located at a distribution center in Pharr TX.
Requirements
- High School diploma or GED
- Minimum 2 years of previous account management/experience
- Ability to lift up 25lbs
- Ability to do light physical work
- Bi-Lingual written and verbal in Spanish and English
Nice To Haves
- Values a diverse and inclusive work environment
- Bachelor’s degree from an accredited college or university
- Demonstrated negotiation, collaboration, and influencing skills
- Proficient in Microsoft Office Suite of programs
- Experience in managing or executing in a warehouse management system
Responsibilities
- Developing and managing account relationships with contacts at multiple levels within customer and vendor organizations
- Identify and implement optimization strategies to streamline execution and performance
- Oversees successful completion of day to day cross docking commitments
- Collaborate with account leadership to develop pricing strategies
- Identify issues and consulting with the customer to determine best course of action and implement solutions
- Manage customer expectations through the creation and utilization of metrics
- Collaborate on creating business reviews and contribute to or lead customer meetings
Benefits
- Three medical plans which include Prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid observed holidays
- 2 paid floating holidays for U.S. hourly employees
- Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
- Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
