Account Manager - Live Event Production Manager

CE Rental Inc•Covington, LA

4d•Onsite

About The Position

We are a luxury event production company specializing in custom draping, scenic fabrication, immersive environments, and high‑end audiovisual experiences. We support planners, venues, designers, and corporate brands that require flawless execution, creative precision, and premium client service. Because our work is rooted in live event production, our Account Managers must understand the realities of show flow, build logistics, technical execution, and on‑site operations—not just general client service. We are building a world-class, curated sales organization and are looking for an Account Manager who thrives at the intersection of design, logistics, and client service. The Account Manager is responsible for managing and growing a portfolio of event‑production clients while overseeing projects from concept through execution. This role requires strong production knowledge, design comprehension, and the ability to translate client goals into technically sound solutions. Applicants without experience in live events, technical production, or event‑industry project management will not be considered.

Requirements

Prior experience in live event production, theatrical production, event design + fabrication, AV / lighting / staging / rigging, or production project management.
Minimum of 2 years of experience in live event production account management, client services, or project management (preferably in event production, entertainment, or a related industry) with a successful track record of delivering medium to large-scale, complex events.
Experience with VectorWorks/AutoCAD/Microsoft Visio.
Strong understanding of event production processes (AV, staging, logistics, pre-production, creative services).
Experience with power distribution for live events.
Experience with rigging for live events.
Experience with audio system, lighting system, and/or video system installation and operation for live events.
Experience with heavy equipment operation.
Strong industry knowledge with an in-depth understanding of event production processes, equipment, technologies, and best practices.
Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
Strong interpersonal and communication skills, with the ability to effectively collaborate with clients, vendors, and internal teams at all levels.
Proven experience in leading and motivating cross-functional teams, fostering a positive and results-oriented work environment.
Demonstrated ability to anticipate and resolve issues quickly and reliably under intense pressure.
Proficient in developing and managing project budgets and ensuring financial success while delivering high-quality productions.
Willingness to work irregular hours, including evenings/nights, and weekends.
Willingness to travel as required.

Responsibilities

Serve as the main point of contact for assigned clients, managing day‑to‑day communication and expectations.
Build strong, long‑term relationships by understanding client goals, brand standards, and event needs.
Develop and present preliminary Vectorworks-based drawings and renderings that clearly communicate the creative vision, technical approach, and production value of each event.
Conduct regular check‑ins, provide project updates, and address concerns promptly.
Collaborate with internal departments (production, creative, logistics, technical teams) to translate client needs into actionable event plans.
Assist in the development of project timelines, deliverables, run-of‑show documents, and production schedules.
Oversee event progress to ensure quality, accuracy, and timely delivery.
Attend client meetings, site visits, and live events as needed.
Prepare proposals.
Identify opportunities for upselling additional services that align with client goals.
Work closely with producers, technicians, designers, and operations teams to ensure alignment on project requirements.
Facilitate clear communication across teams to prevent scope creep and support efficient workflows.
Oversee on-site event execution and serve as the client representative during load‑in, rehearsals, and event day.
Troubleshoot issues with professionalism and calm under pressure.
Maintain a polished, professional appearance that reflects the company’s standards and aligns with client settings.
Wear professional attire during client meetings, presentations, and on-site events (e.g., business casual or event‑appropriate apparel as instructed).
Maintain a clean, neat, and well‑groomed presentation consistent with a professional environment.
Wear event‑specific attire when required.