Account Manager - Business/IT, Health, Military/Government, Sports & Fitness

Abilene Christian University • Dallas, TX

9d • Remote

About The Position

ACU Dallas is seeking a high-performing, mission-driven Account Manager to lead enterprise-level partnership account management. This role focuses on aligning ACU's robust online academic catalog with corporate, clinical, public-sector, and athletic workforces to solve acute talent shortages and drive enrollment growth. The Account Manager will serve as a strategic partner to external organizations, helping executive leaders across major industries solve talent shortages, upskill their workforce, and develop values-driven leaders. This role involves selling degree programs and acting as a strategic partner to organizations within specialized verticals, making a meaningful impact on adult learners, their organizations, and the broader communities they serve. The position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU. Regional and occasional overnight travel are expected.

Requirements

• Minimum of 3–5 years of successful B2B sales, enterprise account management, or institutional business development experience.
• B2B sales experience preferred; military service, military leadership experience, or experience working within military organizations will also be considered.
• Direct experience working within, selling to, or managing partnerships in at least one (preferably more) of the target verticals: Corporate Business/IT, Healthcare/Nursing systems, Military/Government sectors, or Professional/Collegiate Sports networks.
• Proven capability to flourish in a fast-paced, high-growth, remote-first environment.
• Outstanding communication and active-listening skills, with a demonstrated ability to uncover an organization's talent challenges and craft tailored educational solutions.
• Comfortable presenting to, negotiating with, and securing buy-in from C-Suite executives, high-ranking military officials, and institutional leaders.
• Proficiency with Salesforce (or similar enterprise CRM), Zoom, Microsoft Excel/Google Sheets, and corporate presentation software.
• Bachelor’s degree in Business, Marketing, Healthcare Administration, Sports Management, or a related field.
• Must be a professing Christian and willing to support the Christian mission of ACU.
• Must be comfortable remaining stationary for extended periods.

Nice To Haves

• An advanced degree (MBA, MS, or relevant master's degree) is highly desirable.
• Military veteran with base access

Responsibilities

• Sales, Negotiation & Enterprise Business Development
• Client Relationship & Lifecycle Management
• Product Leadership & Strategic Alignment
• CRM & Operational Excellence
• Pipeline Generation: Proactively identify, target, and secure meetings with key organizational decision-makers.
• Account Upselling & Expansion: Build and expand existing institutional partnerships by maintaining high-touch rapport, introducing new educational tracks, and identifying multi-departmental upselling opportunities.
• Outreach Strategy: Design and execute multi-channel outreach campaigns utilizing networking events, cold outreach, executive sales presentations, and strategic LinkedIn/social selling.
• Goal Achievement: Meet and exceed quarterly and annual enrollment and corporate partnership goals by building high-conversion workforce development pathways.
• Market Intelligence: Track industry trends, corporate tuition assistance benefits, and competitor offerings to keep ACU’s B2B benefits highly competitive.
• Institutional Liaising: Build long-term, trust-based relationships with corporate partners, acting as the primary executive liaison between the client organization and ACU Dallas leadership.
• Strategic Handoff: Bridge the gap between the partner organizations and the university by seamlessly introducing enrolled working professionals to ACU’s dedicated enrollment and student success teams.
• Lifecycle Oversight: Maintain a bird’s-eye view of the corporate student lifecycle to anticipate, mitigate, and resolve roadblocks related to tuition reimbursement, cohort scheduling, or employer billing.
• Outcome Analysis: Monitor partner behavior, employee enrollment metrics, and workforce retention data to continually optimize engagement strategies.
• Subject Matter Expertise: Develop an in-depth, expert understanding of ACU’s online academic catalog, understanding how specific degrees align with industry-specific skill gaps.
• Contract Negotiation: Draft, negotiate, and execute formal Memorandums of Understanding (MOUs), cohort agreements, and custom corporate discount structures with partner entities.
• Feedback Loop: Collect ongoing feedback from industry partners regarding workforce needs to inform curriculum updates, new certificate designs, and program refinements by the ACU Dallas academic team.
• Maintain meticulous data integrity in Salesforce, ensuring all leads, accounts, touches, and contract lifecycles are accurately tracked in real time.

Benefits

• ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.
• Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior