Account Manager

Strategic Growth Partners

23d • Remote

About The Position

Strategic Growth Partners (SGP) is seeking a highly qualified Account Executive to own the day-to-day client relationship and keep delivery running smoothly across our team of specialist contractors. This is the senior operating role beneath the President. You are the person clients call, the person the contractor team coordinates around, and the person who makes sure work ships on time and to company standard. If you're organized, client-facing, and comfortable running the operating rhythm of a multi-account book, you'll have ownership from day one.

Requirements

• 7+ years in account management, client success, project management, or a comparable client-facing operating role.
• Experience in government contracting required.
• Proven ability to manage contractors or cross-functional contributors and keep multiple workstreams on schedule.
• Excellent written and verbal communication; comfortable leading client calls and writing clear status reports.
• Highly organized and self-directed, with strong follow-through and attention to detail.
• Calm and credible under pressure; a natural escalation point clients and teammates trust.

Nice To Haves

• Experience in professional services, or a similar delivery environment (strongly preferred).
• Familiarity with state, and local (SLED) procurement, contracts, or compliance.
• Experience with business development support, and non-traditional contracting practices (SBIR’s, OTA’s).
• Prior experience owning a book of accounts.

Responsibilities

• Serve as the main day-to-day point of contact for an assigned portfolio of client accounts, building trusted relationships and keeping clients informed and confident.
• Attend and lead weekly client status calls, capturing actions, decisions, and next steps.
• Produce weekly status reports for clients and internal leadership, tracking deliverables, deadlines, and account health.
• Manage and coordinate the 1099 contractor team (business development, production, market research, and technical writing): assign work, set priorities, and hold the team to quality and deadlines.
• Own the client book and use-case architecture: understand each client's mission and needs, and translate them into the right scope and deliverables.
• Act as the escalation point of contact for client issues, resolving problems quickly and looping in leadership when needed.
• Coordinate delivery across the production layer to keep every account moving.
• Partner with leadership on account strategy, renewals, and close.

Benefits

• Commitment to upholding company values
• Ensuring data confidentiality
• Robust IT solutions
• Collaborative, innovative, and diverse work environment
• Equal Opportunity/Affirmative Action Employer
• Commitment to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging
• Commitment to providing accommodations for persons with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed