Account Manager 4

Lam Research•Austin, TX

14d•Hybrid

About The Position

The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes. As an Account Manager at Lam, you are essential to fostering lasting relationships with our valued customers. Engaging directly with customers, you'll proactively address their needs, arrange strategic meetings, and support them with a range of Lam’s wafer fabrication equipment products and services. Your dynamic approach ensures the success of our partnerships and contributes to Lam's position as an industry leader.

Requirements

Business acumen to understand the business implications of decisions; orientation to profitability, knowledge of market and competition; alignment of strategic and operational goals;
Excellent written and interpersonal skills
Persuasion skills to influence and change the thinking of, or gain acceptance from, others in sensitive situations without damage to the relationship(s)
Potential for >50% working time for travel required;

Responsibilities

Customer trust and management for Specialty Technologies Customers, communicating customers’ key news, activities, requests and any major issues that may impact customers’ trust and co-ordinate fast response to solution;
Responsible to provide forecast and business opportunity, executive engagement, and roadmap alignment
Drive P&D activities to drive increased market share;
Communicate competitors’ information and activities;
Responsible for each site’s customers capacity and business activities;
Commercial strategy and negotiation;