Account Manager

Coegi • Clayton, MO

3d • Hybrid

About The Position

The Account Manager is responsible for the day-to-day operations and digital health of client campaigns across display, video, social, search, and other digital channels. This role is the primary day-to-day client contact for campaign briefs, deliverables, and performance reporting, and partners with Programmatic, Search, Social, and other cross-functional teams to support seamless campaign execution. The Account Manager provides project management, accurate communication, and timely delivery of campaign work.

The role also supports media strategy and planning by developing knowledge of client businesses, contributing research and plan inputs, and helping translate client goals into measurable campaign approaches. The position is based in Coegi’s St. Louis, Missouri office with a hybrid schedule of three days in the office and two days working from home. Visa sponsorship is not available; applicants must be authorized to work permanently in the United States without employer sponsorship.

Requirements

• At least one year of professional experience in digital advertising, account management, or a related field; internship experience is considered.
• Familiarity with digital media platforms such as The Trade Desk, DV360, Meta Ads Manager, LinkedIn, or equivalent.
• Strong project management skills and comfort using task management software such as Asana or Monday.com.
• Proficiency in Microsoft Office and Google Workspace, including Docs, Sheets, and Slides.
• Working knowledge of media planning fundamentals, including the marketing funnel, reach and frequency, and KPIs such as CPM, CTR, CPA, and ROAS.
• Comfort building budget allocations and forecasts in Excel or Google Sheets.
• Comfort using agency-supported AI tools to improve productivity and quality of work.
• Highly organized, detail-oriented, and deadline-driven.
• Analytical mindset and comfort reviewing campaign data and spotting inconsistencies.
• Proactive self-starter who takes responsibility for continuous learning in digital marketing.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience.

Nice To Haves

• A degree or concentration in marketing, advertising, communications, or business.

Responsibilities

• Serve as the day-to-day contact for assigned clients, responding to requests, campaign briefs, and status questions within one business day.
• Monitor campaign activation, pacing, and performance across programmatic, search, and social platforms; identify and escalate risks and opportunities.
• Manage client deliverables, turnaround times, timelines, and deadlines using agency project management tools.
• Coordinate with specialist teams to ensure campaigns are accurately set up, aligned with client goals, and launched on schedule.
• Develop and maintain knowledge of client businesses, objectives, KPIs, audiences, and competitive landscapes.
• Support media planning by gathering audience research, channel and platform recommendations, and budget allocation inputs; build media flowcharts and plan documents from approved inputs.
• Translate client briefs into internal planning briefs covering objectives, audiences, budgets, flight dates, and success metrics.
• Document KPIs and tracking requirements and quality-check tracking setup, including pixels and conversion events, before launch.
• Monitor performance against plan goals, flag trends, and contribute optimization and testing ideas to senior team members.
• Support quarterly and annual planning with pacing data and recaps of past performance and learnings.
• Gather and quality-check data and prepare client reporting and performance review materials, including insights and recommended next steps for senior team presentations.
• Support client RFP and proposal responses with research, competitive intelligence, and media strategy and tactical recommendations.
• Maintain accurate time records, scope awareness, and documentation to support account health and profitability.
• Use agency-supported AI tools in daily workflows and share additional use-case ideas with leadership.
• Participate in platform and industry training to build expertise and stay current with digital media.

Benefits

• Career development opportunities
• Recognition programs
• Employee referral bonus
• Hybrid work schedule: three days in the office and two days working from home
• Fun and collaborative work environment
• Casual dress code
• Medical, dental, vision, life, and disability insurance coverage
• 401(k) retirement plan with a 4% employer match
• Mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including an agency soft closing from Christmas Eve through New Year's Day
• Paid sick leave, medical leave for self and family, and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level