Account Manager

Presidio • Charlotte, NC

3d

About The Position

The Account Manager is a technology sales professional responsible for engaging customers and technology partners to drive business growth. The role focuses on nurturing and expanding existing client relationships while prospecting for new business. The Account Manager manages accounts efficiently to support smooth delivery of solutions and strong account practices, develops account plans aligned with sales targets and customer objectives, and works with internal teams and technology partners to deliver value. Success involves meeting or exceeding revenue targets and customer engagement goals through proactive relationship management and consultative selling.

Requirements

• Bachelor's degree or relevant work or military experience.
• 3–5 years of technology industry sales experience.
• Experience working with technology partners and leveraging those relationships to drive joint sales opportunities.
• Proven track record of meeting or exceeding sales targets, with a focus on customer retention and new business development.
• Strong operational skills, including the ability to manage multiple accounts efficiently and track forecasts and account health.
• Ability to provide in-depth customer technology roadmaps and collaborate with inside Account Managers to uncover sales opportunities.
• Ability to develop partnerships with vendor field sales representatives and optimize joint selling opportunities within a territory.
• Ability to use monthly forecasting and pipeline management to manage sales growth.

Nice To Haves

• Bachelor’s degree in business, sales, or a related field.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of a customer organization.
• Highly motivated and results-driven, with a passion for building relationships and delivering customer success.
• Ability to work independently and as part of a collaborative team.
• Problem-solving mindset focused on delivering tailored solutions to customer challenges.
• Demonstrated ability to overcome obstacles, achieve sales goals, and articulate ideas clearly and concisely in a variety of settings.

Responsibilities

• Develop and strengthen relationships with existing customers, support customer satisfaction, and identify upsell and cross-sell opportunities.
• Identify and engage prospective customers in target industries, develop new business leads, and convert prospects into long-term clients.
• Develop and execute account plans aligned with sales targets and customer business objectives, collaborating with internal teams to leverage resources and technology solutions.
• Manage account operations to support seamless delivery of services and solutions; track performance metrics, forecast revenue, and analyze account health.
• Build and maintain relationships with technology partners, including AWS, Microsoft, and Cisco, to create joint go-to-market strategies and deliver customer value.
• Meet or exceed assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling.
• Provide in-depth customer technology roadmaps and collaborate with inside Account Managers to uncover sales opportunities.
• Develop partnerships with vendor field sales representatives and optimize joint selling opportunities within the territory.
• Use monthly forecasting and pipeline management to manage sales growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level