Account Manager

Portco Packaging • Woodland, WA

16d • Onsite

About The Position

Join Portco Packaging in creating an opportunity to THRIVE together! In the role of Account Manager, you will be the direct liaison between customers, the sales team, production, and internal departments, supporting clear communication, order fulfillment, customer retention, and issue resolution. Team innovations to encourage personal growth, professional development, and fun! Hands-on training provided to kick start your career! Relationships, rewards, and recognition! Inspirational core values of Integrity, Engagement, Accountability and Compassion! Vital benefits to keep you healthy and enjoying a good work-life balance! Endless potential for growth! Are you ready to THRIVE together? If so, Portco Packaging has a great opportunity for you!

Requirements

• High school diploma or equivalent
• 2+ years of customer service/account manager experience
• Excellent communication skills
• Ability to communicate effectively
• Ability to manage time and meet deadlines
• Ability to problem solve proactively
• Ability to create strong relationships
• Understand and use basic office equipment
• Strong organizational, project management, and multitasking skills

Responsibilities

• Develop and maintain strong relationships with customers
• Identify additional opportunities for current customers and partner with the sales team
• Coordinate with team members to ensure consistent service
• Collaborate with sales, production, and scheduling
• Collaborate as needed to ensure proper art
• Organize, enter, and maintain data regarding client artwork, items, raw goods, finished goods, inventory, compliance, pricing, and other relevant information
• Attend customer visits and department/company meetings as required
• Participate in the CAPA team process for corrective and preventive action
• Support customers through pricing, proposals, shipping/receiving, and billing
• Participate in the NPSS (New Product Specification/New Part Approval) process
• Support other account managers and the sales team as needed
• Additional duties as assigned

Benefits

• medical
• dental
• vision
• short- and long-term disability
• life insurance
• 7 paid holidays (after 90 days of service)
• generous PTO accruals from day one

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED