Account Manager
About The Position
The Account Manager is accountable for direct sales and customer service support to Automation-X’s customers with a focus on new customer growth and increasing regional market share. This position is responsible for customer-facing visits, phone, email and customer cold calling. The Account Manager works with customers in all areas of their operations from both field and corporate office to deliver Automation-X’s products and solutions, ensuring sales goals are achieved. The Account Manager reports to the Director, National Sales. As an employee of Automation-X, the Account Manager is an employee owner in the Employee Stock Ownership Plan (ESOP). Automation-X is proud to be 100% employee owned, and we depend on each of our owners to drive company value through an unwavering commitment to ownership in their work each day.
Requirements
- Minimum of High School Diploma Required
Nice To Haves
- Takes pride in exceeding customer needs and Automation-X goals & KPI’s
- Strong attention to detail to ensure we are providing our customers with the correct automation solutions
- Excellent customer relations skills to work proactively with customers and other team members
- Solid verbal and written communication skills
- Strong computer skills including MS Word, Excel, Outlook and CRM systems
- Ability to represent Automation-X with professionalism and build strong relationships with our customers
- Oil & Gas Automation experience preferred
- Understanding of power, communication and measurement. Control and electrical aspects of wellhead products a plus
- Work with internal departments to ensure customer engagement and customer satisfaction
Responsibilities
- Knowledge of Automation-X’s products and solutions
- Ability to multi-task, prioritize and manage time effectively
- Deliver and exceed sales targets
- Build Sales Pipeline
- Build Regional market share
- Attract & Maintain Key Customers
- Detailed knowledge of Automation-X’s products and solutions
- Timely reporting of customer meetings, conference calls and expenses
- External & Internal correspondence
- Customer relationship building
- Retention and growth of existing customers
- Travel to meet customers for face-to-face meetings
- Enter customer interactions into CRM
- Collaboration with regional sales team on account strategies
- Maintaining and enhancing customer satisfaction of Automation-X’s products and solutions
Benefits
- Employee Stock Ownership Plan (ESOP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
