Account Manager
Hunter Auto Group•Hendersonville, NC
•Onsite
About The Position
Join the Hunter Automotive Group Team. Hunter Automotive Group is looking for a reliable, organized, and customer-focused Account Manager to join our team. This position is a great opportunity for someone with collections experience who enjoys working with customers, solving problems, and supporting daily dealership operations. In this dual-role position, you will help manage customer accounts, assist with payment solutions, maintain accurate records, and provide administrative support to ensure smooth office operations.
Requirements
- Previous collections experience required (auto, finance, medical, credit card, or similar industries welcome).
- Strong communication and customer service skills.
- Ability to handle difficult conversations professionally and respectfully.
- Strong attention to detail and accuracy when managing records and payments.
- Comfortable using computers, customer databases, and office software.
- Ability to multitask and stay organized in a fast-paced environment.
- Positive attitude and strong work ethic.
Nice To Haves
- Previous administrative, office, or customer service experience preferred.
Responsibilities
- Manage customer accounts and assist with payment follow-up on past-due balances.
- Communicate with customers professionally to discuss payment options and account solutions.
- Work with customers to create realistic payment arrangements when needed.
- Maintain accurate records of customer communication, payments, and account activity.
- Assist with reviewing delinquent accounts and follow company procedures regarding account resolution.
- Maintain confidentiality and follow all applicable collection guidelines.
- Perform daily office tasks, including data entry, filing, and maintaining customer records.
- Answer incoming calls and assist customers with questions or direct them to the appropriate department.
- Process customer payments and update dealership systems accurately.
- Assist with customer paperwork, vehicle files, and insurance verification.
- Support management and dealership operations with administrative needs.
Benefits
- Competitive Pay
- Performance Bonus Opportunities
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Paid Holidays
- Employee Discounts
- Career Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
