Account Manager

DuraServ Corp • Coppell, TX

2d • Hybrid

About The Position

The Account Manager serves as the primary liaison for key national accounts, fostering strong client relationships to ensure satisfaction, retention, and long-term growth. This role combines strategic sales execution with a solution-oriented approach—identifying new business opportunities, managing the full sales cycle, and delivering tailored solutions that align with client needs. Collaborating cross-functionally, the Account Manager drives revenue, ensures seamless service delivery, and positions the company as a trusted partner through consistent communication and market insight.

Requirements

• Ability to build and sustain professional relationships with high-level customers, internal stakeholders, and cross-functional teams.
• Ability to communicate persuasively and professionally with executive-level stakeholders, both verbally and in writing, to influence decision-making and drive account success.
• Skill in identifying client needs, resolving complex problems, and navigating objections throughout the sales process.
• Knowledge of enterprise sales strategies and customer lifecycle management, particularly in national or large-scale accounts.
• Skill in analyzing market trends, customer data, and account performance to inform sales strategy and identify growth opportunities.
• Skill in managing multiple priorities, people, and tasks in a fast-paced, deadline-driven environment with minimal oversight, demonstrating the ability to remain nimble and effectively pivot as priorities shift.
• Minimum of 5 years of progressive experience in sales or account management, with a proven track record managing national or enterprise-level accounts.
• Demonstrated success in developing and executing strategic sales plans that drive revenue growth and client retention in complex, high-value environments.
• Experience collaborating cross-functionally with departments such as Finance, Contracts, and Operations to support seamless onboarding and account management.
• Proficiency in CRM platforms and Microsoft Office 365 to manage sales pipelines, client communications, and reporting.

Nice To Haves

• Bachelor’s degree in business, marketing, sales, or a related field is preferred.
• A relevant advanced degree or professional certification (e.g., Certified Sales Professional) is a plus.

Responsibilities

• Responsible for client relationship management by cultivating and maintaining strategic relationships with national accounts to drive customer satisfaction, retention, and long-term partnerships.
• Drive revenue growth and account expansion by identifying new business opportunities within existing accounts and pursuing new client relationships to meet or exceed revenue targets.
• Lead sales execution and deal closure by managing the full sales cycle—from initial prospecting through negotiation and contract finalization—ensuring a smooth and successful client experience.
• Apply a solution-oriented sales approach by translating complex client needs into tailored offerings, using technical expertise and business insight to position solutions effectively.
• Maintain consistent client communication and reporting by providing regular updates, managing expectations, and proactively addressing potential risks or market challenges.
• Ensure strong cross-functional collaboration by working closely with internal teams—such as Contracts, Finance, and Operations—to support seamless onboarding and effective service delivery.
• Leverage market and client insight by staying informed on industry trends and client business priorities to provide strategic guidance and deliver added value.
• Demonstrate strong sales performance and target achievement by consistently meeting or exceeding sales goals through disciplined pipeline management and execution.
• Manage proposal and quote development by preparing accurate, compelling proposals, responding to RFPs, and delivering all client-facing documentation professionally and on time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED