Account Manager

DMR TECHNOLOGIES INC•Lafayette, LA

32d•$17 - $21•Onsite

About The Position

Account Manager at DMR Technologies in Lafayette, LA. DMR Technologies is building advanced agricultural drones that help farmers increase yields, reduce costs, and solve real-world challenges across agriculture, energy, public safety, and industry. This role is ideal for recent graduates or early-career professionals looking to build a long-term career in sales, customer success, or business development. No drone experience is required as the company will provide industry training. The position offers a starting pay of $20/hour plus performance incentives and career growth opportunities.

Requirements

Friendly and personable
Highly organized
Naturally curious
Comfortable talking with customers by phone and email
Excellent communicator
Positive attitude
Coachable
Detail-oriented
Able to juggle multiple priorities
Interested in technology
Excited to learn something new every day

Nice To Haves

Recent college graduate
Customer service background
Retail leadership background
Hospitality background
Banking background
Agriculture background
Business background
Marketing background
Communications background
Sales background
Account management background
Customer success background
Bachelor's degree preferred but not required

Responsibilities

Become the primary point of contact for a portfolio of customers after the sale.
Build strong relationships with customers.
Conduct onboarding calls with new customers.
Answer customer questions and coordinate solutions.
Work closely with Sales, Operations, Engineering, and Technical Support.
Ensure customers have everything needed for success.
Schedule follow-up calls and check-ins.
Track customer activity using CRM software.
Coordinate product deliveries and training.
Identify opportunities for additional products and services.
Help renew and grow existing customer relationships.
Resolve issues before they become problems.
Become a trusted advisor for your accounts.