Account Manager – Logistics

Cognosos • Atlanta, GA

9d • Onsite

About The Position

Cognosos is seeking an Account Manager to own and grow its relationship with a flagship enterprise customer in the automotive industry. The role focuses on expanding adoption across a large, multi-site footprint, identifying and closing upsell and cross-sell opportunities, and serving as a trusted advisor to executive stakeholders. The Account Manager works closely with Customer Success, Support, Operations, and technical teams to ensure the customer receives measurable value from each deployment.

The position is based in metro Atlanta and is on-site, with frequent local travel to customer sites. It is a full-time individual-contributor role.

Requirements

• At least 8 years of enterprise account management or sales experience, with a proven track record of growing revenue within existing accounts.
• Experience managing large, complex, multi-site enterprise customers.
• Exceptional communication, negotiation, and executive engagement skills.
• Familiarity with CRM platforms such as HubSpot and structured sales methodologies such as MEDPICC, Challenger, or SPIN.
• Based in metro Atlanta and able to travel locally up to 50% to customer sites.

Nice To Haves

• Automotive, logistics, or manufacturing industry experience.
• Experience at a company selling both hardware and software, including managing hardware inventory or field deployments.
• Comfort with RTLS, IoT, or other hardware-enabled SaaS solutions.

Responsibilities

• Develop and execute a growth strategy to expand adoption across the customer's locations, use cases, and business units.
• Build and maintain relationships with senior stakeholders, understand their operational goals, and position Cognosos as a strategic partner.
• Own expansion opportunities from qualification through close and meet or exceed revenue targets.
• Track and communicate ROI and business outcomes, including through business reviews with customer leadership.
• Create and own a comprehensive account plan covering stakeholder maps, account health, expansion opportunities, and renewal strategy.
• Lead regular status meetings and quarterly business reviews, identify new stakeholders, and keep the customer informed.
• Establish a customer satisfaction baseline across stakeholders and drive measurable improvement.
• Work daily with Operations and Support to manage device inventory, refurbishment, and deployment levels.
• Travel to customer locations to understand operations, support deployments, and strengthen relationships.
• Partner with Customer Success, Support, and technical teams to address field feedback on solution performance and bring customer input into the roadmap.

Benefits

• Competitive salary and commission.
• Unlimited vacation.
• Full benefits program, including health, dental, vision, 401(k) match, life insurance, and disability insurance.
• Paid parking at the Midtown Atlanta office.
• Opportunity for equity participation.
• Parental leave.
• Company contests and team outings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed