Account Manager

HUB International • El Paso, TX

9d • Onsite

About The Position

The Personal Lines Account Manager is responsible for managing the entire account-service process, marketing clients to various carriers, responding to client inquiries regarding coverage and eligibility, ensuring the accuracy of policies, endorsements, EOIs, and audits, and maintaining organized and accurate account files. Duties and Responsibilities: Managing a personal lines book of business consisting of mid-market accounts to include maintaining organized and accurate account files in the agency management system Work closely with a sales producer and other team members on all aspects of client service, marketing, and renewals while adhering to HUB’s best practices and standard procedures Act as a liaison between clients and insurance carriers, you will be responsible for resolving any service issues, as well negotiating with underwriters and troubleshooting claims and billing issues Understand clients’ insurance objectives and critical analysis are required to compare insurance plans for suitability Explore cross-selling opportunities from existing accounts, when appropriate. HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.

Requirements

• One or more years of customer service or account management experience, preferably in the insurance industry
• Strong verbal and written communication skills with the ability to effectively interact with clients, underwriters, and colleagues.
• Computer proficient with Microsoft Office Suite and Outlook.
• Must have Texas General Lines Property & Casualty license or obtain the license within 60 days of employment.
• Must maintain license throughout employment.

Nice To Haves

• Familiarity with Adobe, DocuSign, and AI tools helpful.

Responsibilities

• Managing a personal lines book of business consisting of mid-market accounts to include maintaining organized and accurate account files in the agency management system
• Work closely with a sales producer and other team members on all aspects of client service, marketing, and renewals while adhering to HUB’s best practices and standard procedures
• Act as a liaison between clients and insurance carriers, you will be responsible for resolving any service issues, as well negotiating with underwriters and troubleshooting claims and billing issues
• Understand clients’ insurance objectives and critical analysis are required to compare insurance plans for suitability
• Explore cross-selling opportunities from existing accounts, when appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED