Account Manager

Perficut • Des Moines, IA

1d

About The Position

The Account Manager builds and fosters client relationships, ensures customer satisfaction, and manages all communication across an assigned client portfolio. The role provides recommendations for property improvements, horticultural procedures, and quality service within budget, and works with clients to promote landscape enhancements. The Account Manager schedules client and site visits to meet service expectations, leads resolution of customer concerns, and achieves revenue, profitability, contract renewal, and account renewal goals.

Requirements

• At least 3 years of experience in the landscape industry in account management or a similar capacity.
• Exceptional interpersonal communication and relationship-building skills.
• Strong organizational and conflict-management abilities.
• Ability to make critical judgments, solve problems, and demonstrate careful attention to detail.
• Determination to exceed position, department, and company goals while working independently and as an effective leader.
• Experience managing enhancement sales and estimation.
• A winning attitude.

Responsibilities

• Build and foster client relationships and ensure satisfaction.
• Recommend property improvements, appropriate horticultural procedures, and quality service within budget.
• Manage all customer communication within the client portfolio.
• Partner with clients to promote landscape enhancements to existing properties.
• Maintain a schedule of client and site visits to consistently meet or exceed quality and service expectations.
• Lead the resolution of customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewal of each current account in the customer portfolio.

Benefits

• Family company culture.
• Industry-leading compensation.
• Quarterly and annual performance-based incentive program.
• Paid vacation and holidays.
• Company vehicle, laptop, and phone.
• Medical, dental, vision, and other health insurance.
• 401(k) with company match.
• Accelerated professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed